Supervisor Food&Beverage

InterContinental Hotels Group; Fort Benning (GA); On-site; USD 22,000 - 32,000; Full time

Job summary

InterContinental Hotels Group is seeking team members for hospitality operations at Fort Benning, GA. This role supports daily food and beverage service, ensuring guests receive high-quality experiences and comply with safety standards.

You will oversee staffing, train colleagues, and monitor inventory and budgets while maintaining guest satisfaction across events and banquets. Night/weekend availability may be required.

Qualifications

• Reading and writing abilities are used often when preparing buffet items from instructions.
• Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.
• Communication skills are utilized a significant amount of time when interacting with guests and supervisors.

Responsibilities

• Plan and assign work to ensure staffing numbers.
• Develop your team through coaching and feedback, and set development goals for colleagues.
• Train colleagues to ensure delivery with compliance and to standards.
• Recommend or initiate HR related actions where needed.
• Make sure food and beverage equipment is in operational condition and regularly cleaned.
• Ensure banquet/convention spaces are clean and properly stocked for anticipated business volume; notify engineering of maintenance needs.
• Achieve quality and guest satisfaction goals; assist guests with requests and handle complaints to maintain high satisfaction.
• Help manage food and beverage inventory; determine min/max stocks for all items.
• Assist in preparing the hotel’s annual budget and monitor expenses with focus on F&B and labor costs.

Skills

Communication

Reading & Writing

Math Skills

Job description

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds


• Standing up and moving about the kitchen and cafeteria


• Handling food, objects, products and utensils


• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and supervisors.


• Food service permit or valid health/food handler card as required by local or state government agency.


• Reading and writing abilities are utilized often when preparing buffet items from instructions.


• Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.

May be required to work nights, weekends, and/or holidaysThis job requires ability to perform the following:

People

• Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers


• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues


• Train colleagues to make sure they deliver with compliance and to the standards we expect


• Recommend or initiate any HR related actions where needed

Guest Experience

• Make sure all food and beverage equipment is in operational condition and regularly cleaned


• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs


• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction

Responsible Business

• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste


• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment


• Other ad-hoc duties - unexpected moments when wehave topull together to get a task done

Financial

• Help prepare the hotel’s annual budget and the setting of departmental goals


• Monitor budget and control expenses with a focus on food, beverage and labour costs


• Make sure credit and financial transactions are handled in a secure manner

THIS POSITION PAYS $19.68/HR