Supervisor Food&Beverage

IHG Hotels & Resorts; Fort Benning (GA); Sur place; USD 22 000 - 32 000; Plein temps

Résumé du poste

IHG Hotels & Resorts is seeking staff for on-site roles at Fort Benning. The role emphasizes guest service, teamwork, and adherence to safety and quality standards. You will assist in daily operations, support supervisors, and help maintain clean, well-stocked dining and service areas.

Candidates should have strong communication skills, basic math, and the ability to stand and move about the kitchen and cafeteria. A health/food handler card may be required by local authorities.

Qualifications

• Communication skills are used frequently when interacting with guests and supervisors.
• Reading and writing abilities are used often when preparing buffet items from instructions.
• Mathematical skills, including basic math, measurements, quantities and variances, are used frequently.

Responsabilités

• Plan and assign work to ensure staffing levels meet needs.
• Coach and develop colleagues to improve performance and set development goals.
• Train colleagues to ensure compliance with standards.

Connaissances

Communication skills

Reading/writing abilities

Mathematical skills

Physical stamina

Formation

Food service permit/health-card

Description du poste

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds


• Standing up and moving about the kitchen and cafeteria


• Handling food, objects, products and utensils


• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and supervisors.


• Food service permit or valid health/food handler card as required by local or state government agency.


• Reading and writing abilities are utilized often when preparing buffet items from instructions.


• Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.

May be required to work nights, weekends, and/or holidaysThis job requires ability to perform the following:

People

• Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers


• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues


• Train colleagues to make sure they deliver with compliance and to the standards we expect


• Recommend or initiate any HR related actions where needed

Guest Experience

• Make sure all food and beverage equipment is in operational condition and regularly cleaned


• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs


• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction

Responsible Business

• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste


• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment


• Other ad-hoc duties - unexpected moments when wehave topull together to get a task done

Financial

• Help prepare the hotel’s annual budget and the setting of departmental goals


• Monitor budget and control expenses with a focus on food, beverage and labour costs


• Make sure credit and financial transactions are handled in a secure manner

THIS POSITION PAYS $19.68/HR