Supervisor, Fleet Services

Theuniversityunion; Ann Arbor (MI); On-site; USD 70,000 - 85,000; Full time

Job summary

TheRide in Ann Arbor, MI is seeking a Fleet Services Supervisor to oversee maintenance, repair, and readiness of Authority vehicles and equipment. You will supervise Fleet Services Technicians and other staff, prioritize work, and ensure safety and maintenance standards are met.

You will coordinate daily operations, monitor quality, manage staffing and resources, and serve as a first-line supervisor responsible for employee performance, training, and labor relations matters.

Qualifications

• Associate degree in a related field; 3 years of fleet maintenance or operations experience; or 5 years in related roles.
• 2 years of supervisory, lead, or management experience.
• Equivalent combinations of education, training, military service, and experience may be considered.

Responsibilities

• Oversee maintenance, repair, servicing, and readiness of Authority vehicles and equipment.
• Supervise Fleet Services Technicians and staff; prioritize and assign work.
• Ensure safety and maintenance standards are met and manage fleet-related operations.
• Coordinate staffing, scheduling, and resource allocation to meet operational needs.
• Monitor performance, provide coaching, and address labor relations matters.
• Promote safety, document incidents, and ensure regulatory compliance.

Skills

Leadership

Planning & organizing

Communication

Problem solving

Team development

Education

Associate degree

Tools

Maintenance management system

Microsoft Office

Job description

• Base Pay $70,000.00 - $85,000.00 / Year
• Employee Type FT NU Exempt
• Required Degree 2 Year Degree

The following FULL-TIME position posting will be open through Friday, October 2, 2026:

JOB DESCRIPTION

Under the direction of the Assistant Manager of Fleet Services, the Fleet Services Supervisor oversees the maintenance, repair, servicing, and readiness of Authority vehicles and equipment. This position supervises Fleet Services Technicians, Service Crew personnel, and other assigned staff; prioritizes and assigns work; ensures compliance with safety and maintenance standards; and supports the efficient operation of fleet services activities.

The Fleet Services Supervisor coordinates daily operations, monitors work quality and productivity, manages staffing and resources, and serves as a first-line supervisor responsible for employee performance, training, and labor relations matters. This is a safety-sensitive position.

Accountabilities and Essential Functions

These examples are intended merely as illustrations of the various types of work performed. Employees are required to perform other related functions as assigned. Duties, responsibilities, and activities may change at any time with or without notice.

Fleet Operations and Maintenance

• Plan and coordinate staffing, schedules, overtime, and workload assignments to ensure operational requirements and vehicle availability needs are met.
• Provide technical leadership and guidance in diagnosing and resolving complex maintenance, repair, and troubleshooting issues.
• Inspect completed repairs and maintenance activities and authorize vehicle release for service when established standards have been met.
• Monitor and evaluate the work of contractors and vendors performing fleet-related maintenance and support services.
• Respond to emergencies, road calls, and operational disruptions, making timely decisions to maintain service continuity.

Supervision and Leadership

• Conduct employee performance evaluations and provide ongoing coaching, counseling, and development opportunities.
• Participate in recruitment, interviewing, selection, onboarding, and retention of assigned employees.
• Interpret and administer collective bargaining agreements, personnel policies, and work rules, serving as the first level of employee dispute resolution.

Safety and Compliance

• Ensure compliance with Authority safety policies and applicable regulatory requirements.
• Promote safe work practices and investigate workplace incidents as assigned.
• Monitor facility, equipment, and worksite conditions to identify and correct safety concerns.
• Ensure proper use of tools, equipment, materials, and hazardous substances.
• Partner with Safety Officer to investigate workplace accidents, injuries, and safety incidents; complete required documentation and implement corrective actions to reduce future risk.

Inventory and Resource Management

• Coordinate with logistics, procurement, vendors, and contractors regarding parts, supplies, and services.
• Monitor inventory levels, parts usage, tools, materials, and operational supplies to ensure availability, accountability, and cost-effective utilization of resources.
• Authorize purchases within delegated authority and support efficient resource utilization.

Communication and Continuous Improvement

• Maintain effective communication with employees, management, vendors, and other departments.
• Utilize maintenance management systems and operational data to analyze fleet performance, identify trends, support decision-making, and maintain accurate records and reports.
• Support process improvements that enhance safety, service quality, efficiency, and cost effectiveness.
• Participate in professional development and departmental training activities.
• Coordinate operational activities with other departments, shifts, and facilities, and provide supervisory coverage or support as needed.

Work Schedule

• Work a flexible schedule as required, including shifts outside of regular business hours, weekends, and holidays.

Requirements

Education and Experience

• Associate degree in a related field and three (3) years of relevant vehicle maintenance or fleet operations experience; OR five (5) years of progressively responsible vehicle maintenance, fleet operations, or related experience.
• Two (2) years of supervisory, lead, or management experience.

Equivalent combinations of education, training, military service, and experience may be considered.

Licenses and Certifications

• Valid Michigan Class B Commercial Driver License (CDL) with passenger endorsement, or ability to obtain within six (6) months of hire.
• EPA Section 609 Air Conditioning Certification.
• Valid DOT Medical Examiner's Certificate, or ability to obtain and maintain.

Preferred Qualifications

• ASE certifications in transit bus, heavy-duty truck, or diesel vehicle repair.
• Experience in a unionized work environment.
• Experience supervising fleet maintenance operations and preventive maintenance programs.
• Knowledge of heavy-duty vehicle diagnostics and repair practices.

Knowledge, Skills, and Abilities

• Knowledge of vehicle maintenance, repair practices, diagnostic methods, and fleet operations.
• Ability to plan, organize, assign, and supervise work effectively.
• Ability to lead, coach, motivate, and develop employees.
• Ability to analyze operational issues and implement practical solutions.
• Ability to communicate effectively both verbally and in writing.
• Ability to read and interpret technical manuals, schematics, and related documents.
• Proficiency with maintenance management systems and Microsoft Office applications.
• Ability to establish and maintain effective working relationships with employees, management, vendors, and union representatives.

Organizational Principles &Values

• Respect:Treating one another with dignity
• Compassion:Understanding, sharing in and being sensitive to the situations of others
• Integrity:Having a moral or ethical conviction to always do what is right.
• Teamwork:collaborating for a greater good.
• Safety:keeping yourself and others away from harm
• Excellence: continuously renewing our commitment to perform well beyond set standards and expectations

WORK ENVIRONMENT

Work is performed in maintenance shops, service areas, vehicle yards, and office environments. The position requires frequent standing, walking, sitting, reaching, and use of hands and fingers; occasional lifting, bending, kneeling, climbing, and carrying materials. Employees may be exposed to noise, vibration, moving equipment, fuels, lubricants, cleaning chemicals, weather conditions, and other maintenance-related hazards.

PHYSICAL DEMANDS

• Frequent periods of standing, walking, sitting, use of hands/fingers, and reaching.
• Occasional periods of squatting, kneeling, and bending.
• Ability to lift, carry, push and/or pull up to 60 pounds.

Ann Arbor Area Transportation Authority is an Equal Employment Opportunity Employer

Summary

Come work for TheRide! We are actively seeking a Supervisor Fleet Services that will help drive TheRide into the future! Apply today!