Supervisor, Field Services

Qualus; Middle River (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Qualus is seeking a Field Service Supervisor in our Field Service department to lead first-line management, balancing field coordination with employee management.

The role centers on supervising electrical testing teams, ensuring safety, managing project schedules and P&L, and maintaining strong customer relationships. Travel to field sites and vendors will be required.

A technical background in electrical engineering or related field, plus 6+ years of supervisory experience, is preferred.

Qualifications

• Bachelor's degree in electrical engineering, construction management, equivalent engineering science or 6+ years of field service management experience.
• 4-6 years related experience with data centers, industrial services, and primary power distribution.
• 6+ years of general contractor and vendor management experience (RFPs, bidding, change orders, QC, RFI/submittal tracking) for construction/projects.
• Familiarity with relevant safety regulations and standards.
• Strong interpersonal skills, communication skills, business acumen, management ability.
• Excellent communication skills, written and verbal.
• Valid Driver's license with good driving record.

Responsibilities

• Supervise teams of electrical testing technicians, providing guidance, support, and training as needed.
• Foster a collaborative and positive team environment.
• Promote and enforce a strong safety culture.
• Conduct performance evaluations, set goals, and provide constructive feedback to team members.
• Construction document management including submittal review, RFIs, change orders, and invoicing.
• Oversee the documentation of test procedures, review results, and generate test reports for customers.
• Assists in job execution and purchasing of job materials.
• Coordinate field service employees daily schedules.
• Serve as contact for customers regarding job related questions and concerns.
• Conducts walkthroughs of job sites to discuss scope of work and revisions.
• Conduct regular safety meetings.
• Responsible for profit/loss on projects.
• Responsible for maintaining and executing project schedules.

Skills

Interpersonal skills

Communication skills

Business acumen

Management ability

Education

Bachelor's degree in electrical engineering

Construction management

Equivalent engineering science

6+ years field service management experience

NETA III or IV certified

PE / LEED / CCM / PMP certifications

Tools

BIM 360

Job description

Power your Future with Qualus in our Field Service department as a Field Service Supervisor. Our Field Service Supervisors work in a first-line management role, utilizing a mix of soft and technical support skills. This position is expected to spend approximately 50% of the time coordinating field activities, visiting teams and customers in the field, and ensuring compliance with Company standard practices and procedures. The balance of time would be spent on employee management, business development, and financials. This position requires a person with a strong technical background as well as supervisory/managerial skills.

Responsibilities

• Supervise teams of electrical testing technicians, providing guidance, support, and training as needed.
• Foster a collaborative and positive team environment.
• Promote and enforce a strong safety culture.
• Conduct performance evaluations, set goals, and provide constructive feedback to team members.
• Construction document management including submittal review, RFIs, change orders, and invoicing.
• Oversee the documentation of test procedures, review results, and generate test reports for customers.
• Assists in job execution and purchasing of job materials.
• Coordinate field service employees daily schedules.
• Serve as contact for customers regarding job related questions and concerns.
• Conducts walkthroughs of job sites to discuss scope of work and/or any revisions based on customer requests or field conditions.
• Conduct regular safety meetings.
• Responsible for profit/loss on projects.
• Responsible for maintaining and executing project schedules.

Minimum Qualifications

• Bachelor's degree in electrical engineering, construction management, equivalent engineering science or 6+ years of related field service management experience in the electrical testing industry.
• 4-6 years related experience with data centers, industrial services, and primary power distribution.
• 6+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution.
• Familiarity with relevant safety regulations and standards.
• Strong interpersonal skills, communication skills, business acumen, management ability
• Excellent communication skills, written and verbal.
• Valid Driver's license with good driving record.

PREFERRED QUALIFICATIONS:

• Understand electrical engineering principles related to substation design, construction and testing.
• Experience directly related to the design or construction of data centers/critical infrastructure.
• Specific skills with protective relaying or
• NETA III or NETA IV certified.
• Experience using BIM 360 or similar construction management software.
• Able to read and interpret construction specifications and drawings for all disciplines.
• Define data center system-level architecture, and create and maintain project documentation.
• Experience in controls and commissioning of large scale projects.
• Certifications such as Professional Engineer (PE), LEED, and/or Certified Construction Manager (CCM), Project Management Professional (PMP).

Benefits & Compensation

Qualus offers a competitive benefits package for eligible employees, which may include Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability coverage, Retirement Savings Plans (including employer matching where applicable), Flexible Spending and/or Health Spending Accounts, Employee Assistance Programs (EAP), Parental Leave, Paid Time Off, and Company Holidays. Benefits offerings may vary based on position, work location, and eligibility requirements.

The compensation range for this position is provided in accordance with applicable laws and market practices. The final base salary offered may vary based on factors including, but not limited to, education, qualifications, certifications, experience, skills, seniority, geographic location, internal equity, performance, and business needs. Compensation ranges are subject to change at the Company's discretion and as permitted by applicable law.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

We are committed to a secure and transparent hiring process. We do not request payment or sensitive personal information, such as Social Security numbers or banking details, during the application process. Please use caution and verify opportunities through our official channels.