Supervisor Family Centered Services

Boys Town; Omaha (NE); On-site; USD 52,000 - 68,000; Full time

Job summary

Boys Town is seeking a supervisor for In-Home Family Services to oversee consultants delivering care to children and families. You will supervise staff, review service plans, and ensure compliance with documentation and reporting standards.

You will advocate for families, participate in referrals and reviews, and ensure availability for crisis intervention as needed, maintaining a professional culture and strong community partnerships.

Qualifications

• Solid understanding of public assistance and social services systems.
• Ability to learn and explain complex regulations and policies governing child welfare processes.

Responsibilities

• Ensure staff adhere to safety policies and boundaries with service recipients.
• Attend safety and abuse risk management trainings and provide ongoing supervision and education.
• Respond quickly to reports of suspicious or inappropriate behavior; follow mandated abuse reporting requirements.
• Supervise Consultants in developing and monitoring service plans; assess staff performance and develop improvement strategies.
• Maintain records and documentation for service plans, reports, case notes, narratives and outcomes.
• Assist in screening referrals and participate in service planning reviews and staff meetings.
• Ensure direct contact with families per program requirements and be available for crisis intervention 24/7.
• Promote safety through training and professional conduct; may train as a CSP instructor and conduct CSP courses.

Skills

Public assistance knowledge

Supervision

Program development

Crisis intervention

Job description

Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.

MAJOR RESPONSIBILITIES & DUTIES:

• Requires employees to adhere to policies related to safety and boundaries with service recipients.
• Attends safety and abuse risk management training as assigned.
• Provides employees with on-going supervision and education related to safety and abuse risk.
• Responds quickly and confidentially to reports of suspicious or inappropriate behavior.
• Follows mandated abuse reporting requirements.

Contributes to ongoing program development and assumes responsibility for delivery of services to children and families

• Supervises Consultants in developing, monitoring, and reviewing service plans developed by consultants for children and families as well as developing subsequent plans throughout care.
• Supervises and provides assessment of staff problems and develops strategies to solve them.
• Acts as an advocate for children and families.
• Monitors and ensures that records and documentation, including service plans, forms, reports, case notes, narratives, outcome measures, and demographics, are completed appropriately and on time.
• Assists in accepting and screening referrals to the program.
• Supervises and participates in service planning reviews, progress reviews, staff meetings, and case reviews.
• Ensures appropriate level of direct contact with families per program requirements, and remains available to staff and families 24/7, for crisis intervention as needed.
• Promotes safety through ongoing training and supervision and promotes culture of professionalism through role modeling, profession, and respect.
• May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned.
• May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required.

Assumes supervisory and administrative responsibility for the In-Home Family Services

• Provides and documents on-going and regular supervision to Consultants.
• Assists in screening, hiring, and directing program staff; provides training for staff; provides observation and direction to Consultants while in the field.
• Develops and monitors career path trajectories for Consultants with particular emphasis on educational and experiential requirements necessary to assume the next level of program responsibility.
• Builds and maintains relationships with community funding entities, governmental agencies, service providers, sources of support for families within the community and all program consumers.
• Develops and maintains effective data collection systems, providing required and appropriate data. Establishes and implements systems to predict and prevent potential problems.
• Reviews individual staff data to ensure that program guidelines are being followed, and uses data to improve efficiencies, outcomes, and staff development.
• Implements and ensures compliance with all contractual, regulatory, program, and accrediting body standards; provides necessary documents, maintaining certifications and licensures as required.
• Manages notifications of changes in professional status or standing that may affect job status or program compliance.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs.
• Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.
• Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
• Knowledge of community