Lead Family Coordinator

San Felipe Pueblo; New Mexico; On-site; USD 22,000 - 36,000; Full time

Job summary

San Felipe Pueblo invites a Family Coordinator to serve as the primary liaison between families, youth-serving systems, community partners, and the System of Care initiative. This role ensures family voice and choice are integrated into planning, implementation, evaluation, and continuous quality improvement activities of the SAMHSA-funded System of Care grant.

The position requires building relationships with families, facilitating groups and trainings, and coordinating across systems to

Qualifications

• Bachelor’s degree or equivalent experience in social services or related field.
• Minimum three years working with children, youth and families in behavioral health.
• Experience in family engagement, advocacy, peer support, or leadership.

Responsibilities

• Lead family engagement initiatives across the System of Care.
• Recruit, train and mentor family leaders for advisory boards.
• Coordinate family leadership trainings and capacity-building activities.
• Collaborate across education, behavioral health, child welfare and other systems.
• Represent family voice in planning, evaluation and policy discussions.

Skills

Family engagement

Community collaboration

Leadership

Advocacy

Cultural humility

Interdisciplinary collaboration

Education

Bachelor's degree in Social Work, Psychology, Human Services, Education, Public Health, or related field

Equivalent combination of education, experience, and lived family experience

Tools

Microsoft Office

Data reporting systems

Job description

Family Coordinator serves as the primary liaison between families, youth-serving systems, community partners, and the System of Care (SOC) initiative.

Department:

Pay Grade:

Up to $26.00/hr.

FLSA:

Non-Exempt

Job Description:

Family Coordinator serves as the primary liaison between families, youth-serving systems, community partners, and the System of Care initiative. This position ensures that family voice and choice are integrated into all aspects of planning, implementation, evaluation, and continuous quality improvement activities of the SAMHSA-funded System of Care grant.

Duties and Responsibilities:

Family Engagement and Support

• Provide leadership in implementing family-driven principles throughout the System of Care initiative.
• Develop and maintain meaningful relationships with families participating in the program.
• Conduct outreach and engagement activities to recruit families into System of Care services and activities.
• Facilitate family support groups, listening sessions, and educational workshops.
• Assist families in navigating behavioral health, education, child welfare, juvenile justice, healthcare, and community service systems.
• Promote family empowerment, self-advocacy, and leadership development.

Family Leadership Development

• Recruit, train, and mentor family leaders to participate in advisory boards, committees, and governance structures.
• Support family representatives in preparing for participation in meetings, presentations, and decision‑making opportunities.
• Coordinate family leadership training and capacity‑building activities.
• Ensure family representatives are meaningfully involved in strategic planning and program improvement efforts.

Systems of Care Implementation

• Promote adherence to Systems of Care values, including:
  o Family-driven and youth-guided care
  o Cultural and linguistic responsiveness
  o Trauma-informed practice
  o Community-based services
  o Cross-system collaboration
• Participate actively in local, regional, and state SOC planning meetings.
• Assist with implementation of family-centered policies and practices.
• Collaborate with multidisciplinary teams to address barriers to service access and engagement.

Community Collaboration and Advocacy

• Build partnerships with schools, behavioral health providers, community organizations, advocacy groups, and public agencies.
• Represent the family perspective in interagency meetings and collaborative initiatives.
• Assist with public awareness campaigns and community outreach activities.
• Advocate for policies that improve outcomes for children, youth, and families.

Program Evaluation and Reporting

• Participate in data collection, quality improvement, and evaluation activities.
• Assist in gathering family feedback through surveys, focus groups, and other methods.
• Contribute to grant reports and documentation requirements.
• Monitor family engagement activities and report outcomes to leadership.

Training and Technical Assistance

• Provide training to staff & community partners on family engagement & family-driven care.
• Develop educational materials and resource guides for families.
• Participate in state and national SOC learning communities and training opportunities.

Additional Responsibilities:

This position description in no way states or implies that these are the only duties performed by this employee. He or she will be required to follow any other instructions or to perform any other duties requested by his or her supervisor.

Qualifications, Education and/or Experience:

EDUCATION:

• Bachelor’s degree in Social Work, Psychology, Human Services, Education, Public Health, or related field; or
• Equivalent combination of education, experience, and lived family experience.

EXPERIENCE/ BASIC KNOWLEDGE

• Minimum of three years of experience working with children, youth, and families involved in behavioral health and/or related child-serving systems.
• Demonstrated experience in family engagement, advocacy, peer support, or leadership
• Experience facilitating groups, trainings, or community meetings.
• Experience collaborating across multiple service systems.

Additional Qualifications:

Knowledge, Skills & Abilities:

• Knowledge of children’s behavioral health systems and community resources.
• Strong interpersonal skills and the ability to work collaboratively across teams.
• Self-motivated, adaptable and solution-oriented.
• Ability to engage diverse populations with cultural humility and respect.
• Strong organizational and project management skills.
• Strong written, analytical and verbal skills.
• Proficiency with Microsoft Office and data reporting systems.
• Ability to maintain confidentiality and professional boundaries.
• Skills in managing multiple priorities and tasks, and meeting deadlines.

Preferred Qualification:

• Lived experience as a caregiver of a child, youth, or young adult with behavioral health, substance use, developmental, intellectual, or emotional challenges.

PHYSICAL DEMANDS: The work requires driving and involves standing, bending, and walking within the community, schools, clinics, and homes and driving a car in all types of road conditions. Lifting and carrying is necessary to set up equipment for special events and teaching programs.