Supervisor, Facility Supply Chain Operations, FT, Days

Socket.dev; South Carolina; On-site; USD 45,000 - 65,000; Full time

Job summary

Prisma Health in Greenville, SC is seeking a Warehouse Supervisor to oversee staff, coordinate storage and data entry, and drive inventory efficiency within the Material Services department. You will lead process improvements, ensure safety and quality, and support ERP system usage across the supply chain.

Responsibilities include training, KPI monitoring, and acting as a liaison with healthcare operations to meet service levels and regulatory standards.

Qualifications

• High school diploma or equivalent; supply chain or business courses preferred.
• Three years of supply chain or customer service experience; healthcare materials preferred.
• Certification eligibility within one year if grandfathered.

Responsibilities

• Supervise and coordinate staff in warehouse operations.
• Lead distribution procedures and improve inventory turns.
• Develop and monitor ERP and distribution systems.
• Ensure compliance with Joint Commission and OSHA standards.
• Provide training on ERP system and procedures.
• Monitor KPIs and take corrective actions.
• Serve as customer service advocate.

Skills

ERP software

MS Office

Communication skills

Facilitation skills

Business acumen

Attention to detail

Customer service

Relationship management

Problem solving

Strategic thinking

Conflict resolution

Education

High school diploma or equivalent

Supply Chain/Business courses

Tools

ERP software

Microsoft Excel

Data entry systems

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Supervises and coordinates activities of staff. Responsible for activities relating to the storage, movement, and data entry of material, equipment, merchandise and supplies in and out of warehouse facilities in accordance with established priorities and schedules. Provides a leadership role for continuous quality improvement and patient safety. Ensures high quality and delivery of products and supplies.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Assists in the leading of entity level Supply Chain operations structure that is consistent and aligned with the Supply Chain Operations vision and overall strategy.
• Provides supervision of staff which includes scheduling work, monitoring performance to ensure compliance and acts on behalf of Manager in their absence as directed.
• Assists in development of distribution procedures, job standards, and evaluation criteria.
• Works with staff to implement system wide inventory strategy and improve supply chain performance through a reduction in obsolete inventory, improvements in inventory turns and improvement in inventory replenishment processes.
• Develops, maintains, and monitors distribution systems. Optimizes use of Supply Chain automation tools that work to eliminate unnecessary work, simplify necessary work, centralize simplified work, and automate centralized work.
• Assists with product recalls and/or returns.
• Maintains and monitors departments KPIs/metrics. Takes action or makes recommendations based upon analysis of information.
• Conducts orientation and in-services education programs for staff. Coordinates computer and procedure-based training for Supply Chain Operations employees. Develops and expands training documentation for the Enterprise Resource Planning (ERP) system.
• Monitors the supply areas for neatness and cleanliness to ensure they meet the Joint Commission and OSHA standards and takes action as appropriate to ensure compliance.
• Conducts periodic rounding of all customer units, auditing employee performance, and reviewing units’ inventory needs.
• Serve as a customer service advocate and ensures staff responds to customer requests and requirements.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a supervisor job which may have direct supervision of team members which may include hire/termination authority, disciplinary authority, and performance management responsibilities.May have budget input or responsibilities. Job is not considered a member of management staff.

Minimum Requirements

• Education - High school diploma or equivalent. Supply Chain/Business job-related courses
• Experience - Three (3) yearsof supply chain or customer service experience. One (1) year healthcare materials experience preferred.

In Lieu Of

• Team members employed in this job prior to July 1, 2020, are grandfathered under prior educational and experience requirements. In addition, team members must be certification eligible and will have one year to obtain required certification(s).

Required Certifications, Registrations, Licenses

• Team members employed within the Tuomey Supply Chain Department location under this job description are required to submit and comply with Prisma Health annual MVR and Driver Training requirements.

Knowledge, Skills and Abilities

• Understanding of supply chain requirements in healthcare environments
• Proficiency with ERP and MS Office suite of products.
• Verbal and written communication skills.
• Facilitation skills. Ability to rapidly summarize information and present it to others.
• Demonstrated business acumen.
• Attention to detail.
• Customer satisfaction and service excellence skills.
• Ability to build and maintain working relationships with a variety of internal and external stakeholders.
• Ability to solve complex problems effectively and manage multiple high priority deliverables.
• Ability to establish and articulate strategic priorities and objectives.
• Ability to set challenging objectives and works to improve personal performance.
• Ability to resolve conflicts through diplomatic facilitation, sound negotiation skills and consensus building techniques.

Work Shift

Day (United States of America)

Location

Greenville Memorial Hospital

Facility

Greenville Memorial Hospital

Department

Material Services

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.