Supervisor, Facilities

Cascadia Health

Town of Lloyd (NY)

On-site

USD 70,000 - 75,000

Full time

26 hours ago

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Benefits offered by this job

Medical coverage

Vision plan

403(b) plan

FSA

Job summary

Cascadia Health in the Town of Lloyd, NY, is seeking a Facilities Supervisor to lead maintenance technicians, coordinate vendor work orders, and ensure timely, cost-efficient repairs across our properties.

The role collaborates with Asset Management, Portfolio Management, onsite staff, and leadership to build preventive maintenance programs, manage inspections, and support audits while promoting trauma-informed, person-first care.

Qualifications

High School diploma or equivalent; associate degree preferred.
Advanced proficiency with Excel and data reporting.
Experience with building maintenance and vendor management.
FMP or CFM certification preferred.

Responsibilities

Assess maintenance needs and direct repairs by technicians or vendors.
Coordinate inspections and prepare documentation for audits.
Develop preventive maintenance programs and track performance metrics.
Maintain organized records and manage inventories of supplies.
Lead weekly maintenance team meetings and ensure safety compliance.

Skills

Excel proficiency

HVAC knowledge

Electrical knowledge

Plumbing knowledge

Data entry

Report generation

Education

High School diploma

Associate’s degree (preferred)

Facilities Management Certification (FMP) or CFM (preferred)

Tools

Yardi

Excel

Job description

Cascadia’s Mission and Vision

Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.

Vision

We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.

The Facilities Supervisor supervises, monitors and coordinates the activities and repairs carried out by the maintenance technicians and vendors related to tenant work orders, unit turnovers and building needs. This position works collaboratively with Asset Management, Portfolio Management, onsite staff, Program Managers and Leadership to ensure all property maintenance activities are addressed and followed through in a timely efficient manner.

This position must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Essential Duties

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

General

Assess maintenance needs, determine scope of work, and direct maintenance technicians or vendors to complete routine and major repairs in a timely and cost-effective manner.
Communicate repair priorities to Portfolio Managers based on budget constraints, operational needs, and property conditions.
Monitor recurring maintenance issues reported by technicians and vendors and coordinate appropriate follow‑up actions.
Collaborate with Housing Team stakeholders to evaluate and improve vendor relationships, maintenance workflows, and operational processes.
Coordinate annual property and unit inspections and prepare documentation for agency and organizational audits.
Support Portfolio Managers in responding to physical property inspections and stakeholder or agency audits.
Assist in the development, implementation, and management of preventive maintenance programs.
Review maintenance invoices for accuracy and ensure timely processing of payments.
Maintain organized records, files, databases, and documentation in accordance with organizational
Order, track, and maintain inventories of maintenance supplies and materials at designated locations.
Create and manage Yardi, Excel, and other operational reports used to analyze key performance indicators and identify improvement opportunities.
Maintain vendor relationships and service contracts to achieve cost efficiency, service quality, and operational effectiveness, including management of scorecards and IDIQ/LI pricing information.
Assist with Facilities Assessment Report (FAR) data entry, updates, and record maintenance.
Provide operational and administrative support to Maintenance Technicians as needed to ensure efficient delivery of service.
Perform other duties as assigned.

Regulatory & Compliance

Comply with laws, regulations, policies, and procedures under which the program and company operates.
Comply with and manage relevant Contracts, Memorandum of Understanding (MOU), and Grants.
Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
Maintain accurate and up‑to‑date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.
Adhere to mandatory abuse reporting laws and HIPAA requirements.
Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.

Complete assigned employee training in compliance with program and company requirements.
Provide guidance, support, and training to staff in alignment with company mission and values.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.

Supervisory Oversight

In collaboration with program leadership, determine staffing requirements, recruit, hire, and train staff in a manner that supports Cascadia’s mission and maintains strategic growth.
Facilitate weekly maintenance team meetings and communicate operational priorities and updates.
Attend weekly resident retention meetings and relay relevant information to Maintenance Technicians.
Ensure completion of personal and team documentation as required by assigned programs.
Establish work plans and priorities for staff members, assess the progress of staff members.
Ensure completion of tasks by organizational policies and procedures.
Provide consistent supervision and support for direct reports.
Promote and ensure completion of annual training requirements.
Demonstrate commitment to continuing professional development.

Leadership

Take the initiative in thought leadership, innovation, and creativity.
Create, model, and maintain a work culture that supports Cascadia’s Values.
Attend and participate in all meetings assigned, including but not limited to staff and team meetings, consultations with staff, individual and team supervision.
Develop and maintain strong relationships with internal and external customers to promote quality and efficiency in Cascadia operations.

Qualifications

Education:

Required

High School diploma or equivalent.

Preferred

Associate’s degree in relevant field

Facilities Management Professional (FMP) or a Certified Facility Manager (CFM) certification or comparable certification

Experience

Required:

Minimum of three years involvement in maintenance activities.

Specialized Knowledge, Skills, And Abilities

Advanced proficiency in Microsoft Office applications, particularly Excel.
Working knowledge of HVAC systems and equipment.
Working knowledge of electrical and plumbing systems.
Proficiency in operating computer hardware and software required to perform job functions effectively.
Ability to accurately enter, retrieve, and manage data.
Ability to prepare, analyze, and interpret reports and operational data.

Other

Possess a valid driver’s license, one-year driving history, clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.

Must have the ability to perform CPR and properly use AED equipment. BLS certification training will be provided within the first 60 days of hire for client‑facing staff, and CPR certification training will be provided within 120 days for all other staff. Certification must remain current.

Core Competencies

Teamwork

Contribute to a culture that promotes cooperation, respectful communication, and mutual trust. Collaborate across interdisciplinary teams by working together and sharing ideas, skills, and knowledge to achieve common goals. Foster environment that fuels creativity by combining differing perspectives and experiences to generate innovative solutions.

Ethics, Values, & Integrity

Maintain a respectful work environment where decisions are transparent and objective. Hold yourself and Cascadia Health accountable for their actions while contributing to a positive organizational culture.

Emotional Awareness

Understand and manage one’s own emotions while respecting varied emotional expressions and communication styles of others. This includes recognizing the varied ways emotions can influence thoughts and behaviors and adapting interactions to enhance interpersonal effectiveness and self‑awareness.

Culture

Positively contributes to a work environment that values all individuals. Evaluate social situations to determine what is expected or required to recognize the feelings and intentions of others.

Safety

Actively contribute to the safety and welfare of the Cascadia community through prevention, education, and awareness. Participate in and promote a work environment that identifies and prevents workplace safety issues.

Leadership Competencies

Vision & Purpose

Provide a sense of direction and purpose that inspires individuals and teams to achieve positive impacts. Empower and build a team where everyone thrives, is engaged, and is invested in the Cascadia community and culture.

Team Building

Form positive and cooperative teams that stay together, work together, and achieve together. Foster interactive, supportive, and high-functioning teams through open communication, recognition and appreciation, collaborative problem-solving, and continuous learning.

Working Conditions

Environmental

Work is performed in one or more of the following: administrative and clinical offices, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for aggressive behavior, exposure to disease, biohazards, noise, and contaminants.

Mental Demands

The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment.

Employees are responsible for obtaining and maintaining all licenses, certifications, registrations, and other credentials required for their position. Required credentials must remain active and in good standing as a condition of employment. Candidates are encouraged to familiarize themselves with any applicable credentialing requirements, including associated fees and renewal or maintenance obligations, prior to applying.

Benefits

Generous Paid Time Off Package - Full‑time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following hire date)
VSP Vision Discount Plan
403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1‑to‑1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short‑Term Disability, Long‑Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options

Wellness Benefits