Supervisor, F&B-NonEx

Riverwalkvicksburg; Vicksburg (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

Riverwalkvicksburg in Vicksburg, Mississippi, is seeking a dedicated professional responsible for ensuring maximum guest service and satisfaction. You will assist in complying with food, health, and safety regulations, train team members, and resolve guest issues effectively.

The ideal candidate should have a strong culinary background in fine dining and a high school diploma or equivalent. This position involves significant interaction with guests and team members, thus excellent communication skills are essential.

Qualifications

• Must have strong culinary background in fine dining food management with solid work history.
• Knowledge of principles and processes for providing customer service.
• Ability to read, analyze and interpret common documentation.

Responsibilities

• Assists in complying with all food, health and safety regulations.
• Schedules, evaluates and trains team members on assigned shift.
• Evaluates and resolves guests’ issues in a prompt and professional manner.

Skills

Culinary background in fine dining

Customer service skills

Ability to obtain an ABC permit

Analytical skills

Education

High school diploma or equivalent

Job description

JOB SUMMARY

Responsible for assisting in ensuring maximum guest service and satisfaction, food quality and standards of service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in complying with all food, health and safety regulations.
• Schedules, evaluates and trains team members on assigned shift.
• Reviews and make suggestions to hire, transfer, evaluate, assign and discipline all team members on assigned shift.
• Confers with Food and Beverage Manager concerning operations deficiencies and areas in need of attention.
• Sets priorities for all team members on shift and provides assistance as needed.
• Evaluates and resolves guests’ issues in prompt and professional manner.
• Performs other duties as assigned.

REQUIRED SKILLS AND ABILITIES

Education / Training / Experience

• Must have strong culinary background in fine dining food management with solid work history.
• Must have the ability to obtain an ABC permit issued by the Alcohol Beverage Commission of Mississippi.
• Knowledge of principles and processes for providing customer service.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Ability to read, analyze and interpret common documentation.
• Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of staff.
• Ability to write and present information to management in a reasonable manner.
• Ability to interpret an extensive variety of instructions and deal with several variables.
• Ability to perform normal mathematical computations in regard to the implementation of current duties.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent. Prior experience necessary.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, bend, and reach with arms and hands. Must have the ability to lift at least 25 pounds

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.