Supervisor, EVS-NonEx

Churchill Downs Inc.; Refuge (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Harlow's Casino Resort and Spa in Greenville, MS, seeks a Supervising Housekeeping to manage cleaning staff and ensure the casino and hotel rooms meet high standards of cleanliness. You will assign duties, inspect work, and address guest and staff concerns while maintaining inventory and safety protocols.

The role requires a high school diploma or equivalent and strong leadership, communication, and organizational skills.

Qualifications

• Ability to read, analyze and interpret common documentation.
• Ability to respond to inquiries or complaints from team members or management.
• Ability to write and present information to management in a reasonable manner.
• Ability to perform mathematical computations for duties.
• Ability to define problems, collect data, and draw valid conclusions.

Responsibilities

• Assigns workers their duties and inspects work for cleanliness.
• Prepares room cleaning lists and work assignments based on occupancy.
• Prepares occupancy reports for Sr. Hotel Manager.
• Performs cleaning duties during emergencies or shortages.
• Issues supplies and equipment to workers.
• Establishes standards and procedures for housekeeping staff.
• Screens applicants, hires and may recommend promotions/dismissals.
• Performs all other duties as assigned.

Skills

Reading & interpretation

Communication

Writing & presenting

Analytical thinking

Problem solving

Education

High school diploma or equivalent

Job description

Requisition ID4891-Posted -SW Gaming LLC-EVS-Harlows-MS Harlow's

At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.

JOB SUMMARY

Supervises work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the hotel and ensures the casino is clean. Assigns duties, inspects work and investigates complaints regarding housekeeping service and equipment and takes corrective action. May requisition housekeeping supplies and equipment, take periodic inventories, screen applicants, train new team members and recommends dismissals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Immediately obtains lists of rooms to be cleaned and prospective check-outs or discharges to prepare work assignments.
• Prepares reports concerning room occupancy for Sr. Hotel Manager.
• Performs cleaning duties in cases of emergency or staff shortage.
• Issues supplies and equipment to workers.
• Establishes standards and procedures for work of housekeeping staff.
• Screens job applicants, hires new team members and recommends promotions, transfers and dismissals.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to quickly and accurately perform normal mathematical computations in regard to the implementation of duties. Ability to define problems collects data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables.

EDUCATION AND EXPERIENCE

High school diploma or equivalent.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand, walk and reach with arms and hands, bend, and must have the ability to lift at least 25 pounds.