Supervisor, EVS-NonEx

Harlow's Casino Resort & Spa; Greenville (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Harlow's Casino Resort & Spa in Greenville, MS seeks a Supervisor, EVS-Non to oversee housekeeping staff for hotel rooms and casino cleanliness. You will assign duties, monitor quality, and ensure timely readiness of rooms while maintaining guest standards.

The role includes inventory management, reporting occupancy to the Sr. Hotel Manager, and training or updating staff. Strong leadership and communication are essential in a fast-paced hospitality environment.

Qualifications

• High school diploma or equivalent.
• Ability to read, analyze and interpret documentation.
• Ability to communicate clearly in writing and speaking.
• Ability to perform basic math for inventory and reports.
• Ability to analyze data and draw conclusions.
• Ability to follow varied instructions and adapt to changes.

Responsibilities

• Assigns workers their duties and inspects work for conformance to standards.
• Obtains lists of rooms to be cleaned and prepares work assignments.
• Inventories stock to ensure adequate supplies.
• Prepares reports concerning room occupancy for Sr. Hotel Manager.
• Performs cleaning duties in emergencies or staff shortage.
• Establishes standards and procedures for housekeeping staff.
• Screens job applicants, hires team members and recommends promotions.

Skills

Read and interpret docs

Guest/staff inquiries

Written and verbal comms

Math for inventory/reports

Problem solving & data analysis

Instruction interpretation

Education

High school diploma or equivalent

Job description

Pay Range At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.

Title: Supervisor, EVS-Non

Requisition ID#: 4891

Location: Greenville, MS, US, 38701

Property: Harlow's Casino Resort & Spa

Pay Range At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.

Job Summary Supervises work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the hotel and ensures the casino is clean. Assigns duties, inspects work and investigates complaints regarding housekeeping service and equipment and takes corrective action. May requisition housekeeping supplies and equipment, take periodic inventories, screen applicants, train new team members and recommends dismissals.

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Immediately obtains lists of rooms to be cleaned and prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Prepares reports concerning room occupancy for Sr. Hotel Manager.
• Performs cleaning duties in cases of emergency or staff shortage.
• Issues supplies and equipment to workers.
• Establishes standards and procedures for work of housekeeping staff.
• Screens job applicants, hires new team members and recommends promotions, transfers and dismissals.
• Performs all other duties as assigned.

Required Skills And Abilities Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to quickly and accurately perform normal mathematical computations in regard to the implementation of duties. Ability to define problems collects data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables.

Education And Experience High school diploma or equivalent.

Physical Requirements & Working Conditions The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand, walk and reach with arms and hands, bend, and must have the ability to lift at least 25 pounds.

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Nearest Major Market: Mississippi