Assistant Shift Supervisor, Security

Churchill Downs Incorporated; Greenville (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Churchill Downs Incorporated is seeking an Assistant Shift Supervisor, Security at Harlow's Casino Resort & Spa in Greenville, MS. You will lead the casino security team on assigned shifts, ensure compliance with gaming regulations, and protect guests, employees, and assets.

You will respond to incidents, coordinate emergencies, conduct investigations, coach officers, manage schedules, write reports, and serve as the on-site liaison for management.

Qualifications

• High School diploma or equivalent.
• 2–3 years of casino or security-related experience.
• Knowledge of gaming regulations, emergency response procedures, and security protocols.
• Strong leadership and communication skills, with conflict resolution ability.
• Ability to obtain and maintain a gaming license.
• Proficient with incident reporting systems and basic computer applications.

Responsibilities

• Supervise and direct Security Officers on shift to ensure policy compliance.
• Respond to incidents involving guests, employees, or property and manage emergencies.
• Conduct preliminary investigations and complete detailed incident reports.
• Ensure coverage of all security posts and adjust assignments as needed.
• Monitor casino floors, hotel property, and parking areas for suspicious activity.
• Provide guest assistance with professionalism and courtesy, including conflict resolution.
• Coordinate emergency responses with internal departments and external agencies.
• Deliver shift briefings, ensure handover, and communicate operational updates.
• Support training and development of security team members.

Skills

High School Diploma

Security Experience

Leadership

Communication

Education

High School Diploma

Tools

Incident Reporting Systems

Job description

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Title: Assistant Shift Supervisor, Security

Requisition ID#: 1089

Location: Greenville, MS, US, 38701

Property: Harlow's Casino Resort & Spa

Pay Range:

At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.

JOB SUMMARY

The Security Shift Supervisor plays a key leadership role in maintaining a safe and secure environment for guests, team members, and company assets during assigned shifts. This position supervises and supports the daily operations of the casino security team, ensuring that all procedures and policies are followed in accordance with gaming regulations, internal controls, and property standards.

The Security Shift Supervisor responds to incidents, coordinates emergency responses, conducts investigations, and monitors security systems to ensure operational integrity. This role also involves coaching and directing Security Officers, managing shift schedules, writing reports, and serving as the point of contact for management during their shift. Strong decision-making, communication, and leadership skills are essential for success in this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supervise and direct Security Officers on shift to ensure consistent performance and policy compliance

Respond to incidents involving guests, employees, or property, and manage emergency situations

Conduct preliminary investigations and complete detailed incident reports

Ensure coverage of all security posts and adjust assignments as needed

Monitor casino floors, hotel property, and parking areas for suspicious or unsafe activity

Provide guest assistance with professionalism and courtesy, including conflict resolution

Coordinate emergency responses with internal departments and external agencies

Deliver shift briefings, ensure proper handover, and communicate operational updates

Support the training, coaching, and development of new and current security team members

REQUIRED SKILLS AND ABILITIES

High School diploma or equivalent; associate degree in Criminal Justice or related field preferred

Minimum 2–3 years of casino or security-related experience; prior supervisory experience strongly preferred

Strong knowledge of gaming regulations, emergency response procedures, and security protocols

Excellent leadership, communication, and conflict resolution skills

Ability to remain calm and decisive under pressure

Must be able to obtain and maintain a gaming license and any other applicable certifications

Proficient with incident reporting systems and basic computer applications

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• Prior experience in the security field or as a police officer a plus

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Must be able to work a flexible schedule, including nights, weekends, and holidays

Ability to stand, walk, and patrol for extended periods; lift up to 50 lbs as needed

• Loud enviornoment with cigarette/cigar smoke

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.