Supervisor, ETCM

Pacific Gas and Electric Company; Oakland (CA); Hybrid; USD 126,000 - 200,000; Full time

Job summary

Pacific Gas and Electric Company in Oakland is seeking a Supervisor-level professional to oversee the connection and contractual relationships for renewable power generation within PG&E's transmission and distribution systems. The role emphasizes developing operations processes to ensure compliance with tariffs and regulations, in collaboration with stakeholders.

This hybrid position requires coordinating across teams, managing multiple projects, and delivering timely interconnection solutions.

Qualifications

• Bachelor’s degree in Business, Finance, Engineering or related field or equivalent work experience.
• Job-related experience, 5 years.
• Knowledge and experience in contract negotiations.
• Understanding of regulatory processes.
• Understanding of ISO Tariff, PG&E Transmission Owner (TO) and Wholesale Distribution Tariff (WDT) and Protocols.
• Experience in customer service.
• Experience in project management.

Responsibilities

• Oversee the day-to-day ETCM processes to ensure successful contract execution and interconnection project completion.
• Lead client application processing, data entry, tracking and coordination with other departments.
• Monitor team portfolios for timeliness and tariff compliance; assist with issues and workload forecasting.
• Prepare regular reports and present to Manager; escalate complex issues.
• Maintain strong customer relations and seek continuous improvement opportunities.
• Collaborate on tool/technology needs analysis and process improvements.

Skills

Contract negotiations

Regulatory processes

Project management

Customer service

Education

Bachelor’s degree in Business, Finance, Engineering or related field

5 years of job-related experience

Job description

Requisition ID# 174329

Job Category: Project / Program Management

Job Level: Supervisor

Business Unit: Strategy & Growth

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Strategy and Growth functional area is dedicated to long-term strategic and infrastructure planning. With electricity demand expected to double over the next 15 years, we’re building an energy system of the future for the world’s fourth-largest economy. It includes Energy Policy and Procurement, Strategy and Innovation, Energy System Planning, and the Commercial Growth Organization.

Position Summary

Oversees all aspects of the connection and PG&E/customer contractual relationship renewable power generation wholesale load entities to into PG&E's transmission and distribution systems. Develops and manages the operations processes and strategies to ensure understanding and compliance will all related regulations/tariffs. Work collaboratively with key stakeholders to ensure timely deployment of projects and facilitate the resolution of issues relating to projects.

This position is hybrid, working from your remote office and your assigned work location based on business need.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of thejob posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Bay Area Minimum: $126,000

Bay Area Maximum: $200,000

Job Responsibilities

• Oversees the day to day ETCM processes and activities to ensure successful, timely contract execution and interconnection project completion. Provides work direction and prioritization to staff.
• Leads staff in client application processing, data entry, tracking and partnering with other departments involved in the process and communicating project status to client.
• Monitors team members’ project portfolios for timeliness and adherence to process and tariffs. Assists staff in handling project issues such as milestone completions, cost variances, customer/client concerns. Provides business partners with workload forecast.
• Monitors project portfolio status. Prepares regular reports and presents to Manager. Investigates and addresses issues. Proposes actions plans to resolve. Escalates complex or sensitive issues to manager for resolution.
• Ensures good customer relations and satisfaction while seeking opportunities for improvement.
• Regularly assesses team resource needs. Ensures staff has necessary resources. May develop and present proposals to

Manager to gain buy in on additional resources or changes.

• Collaborates with peers in new tools/technology needs analysis, design and/or rollout/implementation.
• Partners with managers and other supervisors on continuous process improvement efforts. Examines and documents processes, explores opportunities for improved efficiencies and may oversee implementation and communication of process changes.
• May represent ETCM at internal or external meetings by delivering presentations on relevant interconnection topics.
• Keeps abreast of development in applicable regulatory tariffs and ensures staff maintains tariff knowledge. May partner with other departments/peers in other lines of business regarding process and/or regulatory interpretation issue
• May be involved with externally entities such as regulators, courts, competitors, and customers as required.in large project five year refund process, partnering with the supervisor over EGI accounting/financials.

Qualifications

Minimum:

• Bachelor’s degree in Business, Finance, Engineering or related field or equivalent work experience.
• Job-related experience, 5 years

Desired:

• Knowledge and experience in contract negotiations.
• Understanding of regulatory processes.
• Understanding of ISO Tariff, PG&E Transmission Owner (TO) and Wholesale Distribution Tariff (WDT) and Protocols.
• Experience in customer service
• Experience in project management