Supervisor Environmental Services - 2nd Shift Evenings

Aurora Health Care; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated evening supervisor to lead a team in delivering exceptional patient care. This pivotal role involves coaching and mentoring staff, ensuring adherence to safety and quality standards, and fostering a positive environment. With a focus on operational excellence, the supervisor will manage departmental workflows and enhance internal customer satisfaction. Join a team that values your contributions and offers a supportive atmosphere for professional growth. If you have a passion for service and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• 2 years of experience in environmental services.
• Strong management and interpersonal skills required.

Responsibilities

• Ensure effective infection prevention practices.
• Monitor and coordinate all aspects of assigned department operations.
• Perform human resources responsibilities for staff.

Skills

Management Skills

Interpersonal Skills

Communication Skills

Basic Computer Skills

Education

High School Graduate

Job description

Illinois Masonic Medical Center is a Level 1 Trauma Center located in the heart of Lakeview. We are a 4 time Magnate hospital. With a $645 Million dollar expansion under way, Masonic will help foster an environment that represents the excellent care our physicians and team members provide.

Our list of accolades includes, but are not limited to,“Top Work Places”, “Top 100 Hospitals”, QUEST Award, “Best Places to work for Women and Diverse Managers”, and System for Change Award.Join us and change lives… including your own.

2nd Shift 2:30pm to 12:00am, every 3rd weekend

The evening supervisor is accountable for coaching, mentoring, and role modeling behaviors to achieve the highest quality patient care in a safe, cost effective and customer focused environment. The supervisor acts as an expert resource to clinical and non-clinical team members. This position will work closely with the manager, internal customers, and team members to provide exceptional service for our patients and community.

Major Responsibilities:

• Ensure effective infection prevention practices to provide a safe environment.

• Adhere to all applicable local, state, and federal standard guidelines and regulatory practices.

• Perform quality measuring, monitoring, and improvement initiatives to ensure services rendered meet desired outcomes.

• Provide a consistent level of service that exceeds patients’ expectations in cleanliness and customer service.

• Ensure a high level of internal customer satisfaction through fostering positive relationships and providing a consistent and high reliable service.

• Drive operational outcomes in alignment with site and/or system scope of service.

• Monitor and coordinate all aspects of assigned department(s) operation to include staffing, workflow, and throughput to ensure maximum productivity and customer satisfaction.

• Financial accountability by scheduling and monitoring daily staffing to demand and ensuring departmental resources are appropriately utilized to minimize waste.

• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.

• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providerscertification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 2 years of experience in environmental services.

Knowledge, Skills & Abilities Required:

• Strong management and interpersonal skills

• Excellent written and verbal communication skills and the ability to communicate effectively with all levels of team members and leadership

• Basic computer skills required

Physical Requirements and Working Conditions:

• Physically able to stand for up to 80% of each workday as well as sit, walk, lift, squat, and bend.

• Must be able to occasionally push/pull up to 500 lbs. with mechanical assistance and occasionally lift up to 50 lbs. when moving equipment or furniture.

• May be exposed to dust and dirt.

• May be exposed to chemical and radiation hazards. May also be exposed to blood or bodily fluids requiring appropriate clothing to be worn.

• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.