Supervisor, Environmental Services

Massachusetts General Hospital; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Massachusetts General Hospital is seeking a Housekeeping Supervisor to oversee the hospital's cleaning program, ensure a safe and sanitary environment, and manage staff and budgets. You will establish standards, plan schedules, and monitor compliance with infection control and safety policies.

This onsite role at 66 Blossom Street requires 5–7 years in hospital housekeeping and prior supervisory experience; a related Bachelor's degree is preferred.

Qualifications

• Bachelor's Degree in a related field preferred.
• Experience 5-7 years in hospital housekeeping or similar environment.
• Experience in a supervisory role 2-3 years preferred.

Responsibilities

• Establish standards and work procedures for housekeeping staff.
• Plan work schedules and assign staff to ensure coverage.
• Train, supervise, and evaluate housekeeping personnel.
• Inspect facilities and recommend repairs or space improvements.
• Identify unsafe conditions and promote a safe environment.
• Evaluate new supplies, equipment, and cleaning methods.
• Prepare departmental budgets and productivity reports.
• Maintain inventory and requisition replacements as needed.
• Ensure compliance with infection prevention and regulatory standards.

Skills

Supervisory experience

Hospital housekeeping

Budget management

Infection prevention knowledge

Communication skills

Education

Bachelor's Degree Related Field of Study preferred

Tools

Cleaning equipment

Hospital cleaning chemicals

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Supervises and administers the housekeeping program to maintain a clean, safe, sanitary, and orderly hospital environment. Oversees housekeeping staff, establishes operational standards, manages departmental resources, and ensures compliance with hospital policies and quality standards.

Essential Functions

• Establish standards and work procedures for housekeeping staff in accordance with hospital policies and procedures.
• Plan work schedules and assign staff, hours, and work areas to ensure adequate environmental services coverage throughout the hospital.
• Train, supervise, and evaluate housekeeping personnel to ensure high-quality performance and compliance with established standards.
• Inspect and assess the physical condition of hospital facilities and recommend repairs, renovations, furnishings, equipment relocation, and space utilization improvements.
• Identify, report, and follow up on unsafe conditions to promote a safe environment for patients, staff, and visitors.
• Research, evaluate, and recommend new housekeeping supplies, equipment, and cleaning methods to improve operational effectiveness.
• Prepare departmental budgets, productivity reports, and other administrative documentation.
• Maintain inventory levels of housekeeping supplies and equipment, and requisition replacement items as needed.
• Ensure departmental compliance with infection prevention, regulatory, safety, and environmental standards.

Qualifications

Education

Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience

Experience working with the cleaning equipment and chemicals used in hospitals and healthcare centers 5-7 years preferred and Experience in a supervisory role 2-3 years preferred

Knowledge, Skills and Abilities

• - Knowledge of principles and practices of municipal government administration, operations, and management; methods and techniques of research and report presentation.
• - Knowledge of State and federally mandated laws, guidelines, and regulations regarding solid waste management.
• - Ability to analyze and interpret technical and numerical information.
• - Ability to observe and solve operational and technical problems.
• - Ability to develop policies and procedures.
• - Ability to understand and interpret complex rules and procedures; research, analyze, and recommend solutions to administrative and other management problems.
• - Ability to analyze budgets, reports, and various proposals.
• - Ability to determine an effective method of research.
• - Ability to establish and maintain effective working relationships with those contacted in the performance of required duties.

Additional Job Details (if applicable)

Monday - Friday

2:45-11:15PM

Remote Type

Onsite

Work Location

66 Blossom Street

Scheduled Weekly Hours

40

Employee Type

Fixed Term

Work Shift

Evening (United States of America)

Pay Range

$70,990.40 - $103,230.40/Annual

Grade

7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.