Supervisor Engineering Technician-Hardware Test Labs

Zebra Technologies; Holtsville (NY); On-site; USD 86,080 - 129,120; Full time

Job summary

Zebra is seeking a Supervisor Engineering Technician- Hardware Labs in Holtsville, NY. You will lead a multi-disciplinary team performing hands-on testing for new product development, align validation with project timelines, and maintain rigorous documentation in ISO-regulated environments.

The role emphasizes hands-on engineering support, leadership, and collaboration with ME/EE/RF/EMI groups. Office-based five days a week with competitive pay and a strong total rewards program.

Qualifications

• Bachelor's degree in an appropriate engineering discipline required.
• Bachelor's degree and 5+ years' experience required.
• Experience in hardware test labs in ISO-regulated environment with document control, calibration tracking and audit prep.
• Strong leadership and management abilities with emphasis on teamwork and continuous improvement.
• Knowledge of EHS guidelines, safety protocols and hazardous material handling.

Responsibilities

• Assist in the design, construction, test and check-out of test equipment.
• Debug defects and document tests for evaluation reports.
• Maintain documentation of test operations and report results to engineering.
• Identify actual or potential problems in test plans or products.
• Demonstrate understanding of development processes and product launch scope.
• Monitor progress against deliverables and report to the design team.
• Directly supervise one or more engineering technicians.
• Coach and develop technicians in fundamentals of engineering support activities.
• Perform complex test setup, execution, and troubleshooting of prototype systems.

Skills

Leadership

Teamwork

Communication

Problem solving

Education

Bachelor's degree in Electrical or Mechanical Engineering

Tools

Calibration tracking

Document control

Electrical test equipment

Mechanical test equipment

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra.

What We're Looking For

The Supervisor Engineering Technician- Hardware Labs directs, leads, and manages the day-to-day technical activities of Zebra's hardware test labs. You will be responsible for supervising a multi-disciplinary team of engineering technicians who perform critical hands-on testing for new product development. The Supervisor will coordinate activities across a diverse portfolio of labs, including Mechanical Engineering (ME), Electrical Engineering (EE), Radio Frequency (RF), EMI, and overall Product Qualification, ensuring that product validation aligns with project timelines and Zebra's high standards for quality and reliability. This role requires 5-days per week in our Holtsville, NY office.

Job Responsibilities

Core function

• Assists in the design, construction, test and check-out of test equipment.
• Debugs and characterizes defects, providing detailed configuration and descriptions for passing and failing tests for product evaluation reports.
• Maintains documentation of test operations and reports results to engineering.
• Identifies actual or potential problems in test plans or company products.
• Demonstrates intermediate understanding of development processes and product launch scope and activities
• Monitors progress against deliverables from the team and reports to design team.

Team Leadership & Development

• Directly supervises one or more engineering technician.
• Coaches and develops technicians in fundamentals of engineering support activities which may include design, test, check-out, modification, fabrication and assembly of prototype electromechanical systems, experimental design circuitry, laser/light transmission devices or specialized test equipment. Working from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout and trouble-shooting functions.

Hands-on Technical Contribution

• Leverages technical expertise to assist with complex test setup, execution, and troubleshooting of prototype electro-mechanical systems and specialized test equipment.
• Assists product development engineers in the diagnosis and replication of product failures.
• May perform engineering support activities themselves acting as a senior technician as needed.

Minimum Qualifications

• Bachelor's degree in an appropriate engineering discipline (e.g. Electrical Engineering, Mechanical Engineering, or a related field) required.
• Bachelor's degree and 5+ years' experience required
• Proven Lab Experience of hands-on experience working in a hardware test lab environment required.
• Proven track record working in an ISO-regulated environment (e.g., ISO 9001, ISO 17025, or ISO 14001). Candidates must demonstrate an understanding of document control, calibration tracking, and audit preparation.

Preferred Qualifications

• Excellent leadership and management abilities, with a focus on fostering teamwork, accountability, and continuous improvement.
• Technical aptitude and understanding of product design, engineering principles, and troubleshooting methodologies.
• Demonstrated knowledge and strict adherence to EHS guidelines, safety protocols (e.g., OSHA standards, Lockout/Tagout, PPE requirements), and hazardous material handling (e.g., ESD, chemical waste, battery safety).

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail]. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [e-mail].

Pay Range

$86,080.00 - $129,120.00 Annual

Incentive Compensation

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.