Supervisor, Electric Field Operations (Eastern Capital Projects)

Eversource Energy; East Hampton (CT); On-site; USD 127,000 - 141,000; Full time

Job summary

Eversource Energy is seeking an Inside Supervisor to lead safe, coordinated field operations on capital projects across Eastern CT. The role emphasizes safety, performance management, and strong collaboration with Customer Care, Engineering, and outside contractors.

Hours are typically four 10‑hour days with on‑call rotation and storm duty as required; travel within CT may be needed. A Bachelor’s Degree and 5–10 years of related experience are preferred.

Qualifications

• Bachelor’s Degree or equivalent related experience required.
• Five to ten years of related experience preferred; supervisory experience preferred.
• Valid Motor Vehicle License required; DOT license preferred.

Responsibilities

• Accountable for the safe execution of field activities and promote safety culture.
• Set priorities and allocate resources to ensure safe use of assets.
• Conduct comprehensive performance reviews per bargaining unit contract.
• Resolve grievances and ensure timely contract administration with managers and employees.
• Coordinate with internal departments and external stakeholders to maintain schedules and budget.
• Prepare and review time, expense, materials, and other records per guidelines.
• Demonstrate customer‑first attitude and resolve customer issues in collaboration with teams.
• Fulfill storm duty assignments and participate in on‑call rotation.

Skills

Safety leadership

Team leadership

Contract knowledge

Scheduling

Performance reviews

Stakeholder coordination

Customer focus

Emergency restoration

Education

Bachelor’s Degree

Tools

MS Word

MS Excel

Job description

Role and Scope of Position

Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety‑first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

For a look into a day in the life of a supervisor, watch this video: https://youtu.be/IuaU1SJ-45A

This Supervisor will be working on Capital Projects throughout the Eastern part of CT. Hours are typically four ten hour days, but can vary depending upon business needs.

Essential Functions

• Accountable for the safe execution of field activities. Sets safety expectations with employees and contractors. Resolves safety issues/concerns in an appropriate and timely manner. Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
• Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Participates in pre‑construction reviews and other activities to ensure the timely and efficient execution of field operations. Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
• Ensures work complete within budgetary guidelines.
• Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
• Demonstrates and role models a customer‑first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Fulfills storm duty assignments and participates in on‑call rotation as required.

Inside Supervisor

• Responsible for continuously monitoring the work planning process from initiation to close out for department work performed.
• Serves as primary construction liaison with the Customer Care, Engineering, Warehousing/Transportation, and Stations Operations organizations in addition to external stakeholders such as municipalities and other utilities.
• Ensures that all job packages are construction ready and that the material availability is adequate to meet the construction schedule.
• Coordinates external agencies (ie – Telco) and internal support to ensure that critical path is maintained on all large projects.
• Supports the scheduler in producing an accurate schedule encompassing all work to be performed in the areas within the planning window.
• Works closely with the Outside Supervisors to address emergent issues and customer priority jobs.
• Prepares weekly/monthly status reports highlighting the key performance metrics for the district.
• Fulfills storm duty assignments and participates in on‑call rotation as required.

Technical Knowledge / Skills / Education / Licenses / Certifications

Technical Knowledge / Skills

• Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
• Possesses strong analytical and problem‑solving skills.
• Must maintain switching and tagging qualifications.
• Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies. Ability to use PC desktop applications (e.g., Microsoft Word & Excel).

Education

• A Bachelor’s Degree or equivalent related experience required.

Experience

• Five to ten years of related experience is required. Previous experience in electric distribution is preferred. Previous experience in a supervisory role is also preferred.

Licenses & Certifications

• Valid Motor Vehicle License required. D.O.T. Driver’s License preferred.

Working Conditions

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.
• Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
• May work with computers for long periods of time during the day.
• Subject to shift work including weekends.
• Off‑hour on‑call responsibility is required on a rotational basis.
• At times requires working long hours in response to outage situations and shift coverage requirements.

Mental Aspects

• Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements.
• Requires being able to effectively relate to customers and the general‑public under stressful circumstances and for prolonged periods.
• Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.
• Requires being able to respond to problem situations in a timely manner at all hours of the day or night.

Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross‑functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$126,770.00-$140,850.00

Worker Type

Regular

Number of Openings

1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Eversource will not offer immigration‑related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.