Supervisor - Driving

SP Plus Corporation; Austin (TX); On-site; USD 32,373 - 33,062; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

Job summary

SP+ in Austin, TX is hiring to assist in daily parking operations, ensuring adherence to contracts and promoting professional client relations. You will support location management, address customer needs, and help maintain equipment and safety standards.

Requires a minimal high school diploma and basic related experience; valid driver’s license is required. Hourly pay ranges from $23.50 to $24.00, with comprehensive benefits and a focus on service excellence.

Qualifications

• Minimal high school diploma or equivalent and a minimal month related experience or training.
• Or equivalent combination of education and experience.
• Oral communication: speaks clearly, listens, and clarifies.
• Customer service: maintains a positive attitude and responds to requests for service.

Responsibilities

• Assist in day-to-day management of a location within contractual guidelines.
• Participate in programs to improve client and customer satisfaction.
• Assist with management duties at the assigned locations.
• Courteously assist customers.
• Assist with maintenance and repair of parking equipment.
• Report accidents or safety hazards to the Facility Manager.
• Assist with cleanup of debris, spills and other hazards.
• Substitute for any position if necessary.
• Have thorough knowledge of all areas of the garage and surrounding streets.
• Complete other duties as needed.

Skills

Customer Service

Oral Communication

Written Communication

Adaptability

Judgment

Education

High school diploma or equivalent

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Basic Function– Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.

Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Customer Service – Maintains positive attitude. Responds to requests for service and assistance.

Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment - Exhibits sound and accurate judgment.

License Requirement - The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.

Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.

The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

Salary Range: $23.50 - $24.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Location

US-TX-AUSTIN