Supervisor (Distribution Line Worker), Distribution Line

National Grid plc; Town of Queensbury (NY); On-site; USD 100,000 - 141,000; Full time

Benefits offered by this job

Annual bonus

Generous pension

Private medical insurance

Job summary

National Grid is hiring a Supervisor for the Electric Overhead Line department in Glens Falls, NY to lead field crews, ensure safety and reliability of the distribution system, and manage daily operations. The role covers emergency response and 24/7 supervision, requiring strong leadership and regulatory compliance.

Qualified candidates bring prior overhead electric operations experience, supervisory skills, and a Bachelor’s degree in engineering or related field.

Qualifications

• Proven leadership and people-management abilities in a fast-paced environment.
• Strong communication and interpersonal skills across levels.
• Ability to analyze complex issues and prioritize work in dynamic conditions.
• Willingness to participate in on-call rotations and provide after-hours support.

Responsibilities

• Supervise overhead electric operations to ensure safety, reliability and efficiency.
• Manage workload and resources to meet work plans and budgets.
• Ensure compliance with safety standards, policies and regulatory requirements.
• Coordinate with internal/external stakeholders to deliver solutions per National Grid policies.
• Monitor staff performance, attendance and conduct; address issues as needed.
• Serve as first point of contact for multiple stakeholders and agencies.

Skills

Leadership

Communication

Interpersonal skills

Decision making

Prioritization

On-call availability

Valid driver's license

Education

Bachelor's degree in Engineering or related field

Job description

About us

National Grid is hiring a Supervisor for our Electric Overhead Line department in Glens Falls, NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

To be responsible for the safety, reliability, security and integrity of the overhead electric distribution system through the daily supervision and organization of operations personnel to complete job tasks while complying with Company and regulatory requirements. This role provides emergency response and supervision of personnel engaged in a 24-hour, 7 day per week operation.

Key Accountabilities

Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.

Oversee the Overhead Electric operational workload of team to ensure allocated resources are fully utilized in order to deliver against agreed upon work plan and execute work activities within planned unit and budget cost.

Ensure supervised Overhead Electric teams comply with safety standards, policies and processes in order to ensure a safe working environment and minimize risk for all staff.

Review, ensure accuracy and execute the approval of area purchase orders, invoices and payroll activities.

Execute all work tasks in compliance with all Company, Federal and State policy and regulatory requirements.

Build good working relationships with internal & external customers and manage the day-to-day relationship with them in order to understand their requirements and deliver appropriate solutions within National Grid policies and processes.

Monitor performance of allocated Overhead staff including issues relating to sickness, discipline and poor standards of work in order to ensure that work is performed efficiently and effectively.

Act as the Overhead first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreement.

Promote and implement Overhead Electric best practices in order to ensure all work tasks achieve high productivity and low costs.

Strong leadership, influencing, customer orientation and communication skills, providing the ability to promote team working and harmonious working between site staff, project teams and contractors.

Qualifications

Required Qualifications

• Minimum of 3 to 7 years of experience in overhead electric operations, utility operations, or a related field.
• Demonstrated supervisory experience leading and managing a workforce in a fast-paced operational environment.
• Strong leadership, communication, and interpersonal skills, with the ability to build and maintain effective working relationships across all levels of the organization.
• Ability to analyze complex issues, make sound decisions, and effectively prioritize work in a dynamic operational environment.
• Ability to participate in an on-call rotation and provide off-hours support, including nights, weekends, overtime, and emergency response activities.
• Valid driver's license.

Preferred Qualifications

• Bachelor's degree in Engineering or a related technical field.
• Technical expertise in overhead electric field operations, including experience leading crews engaged in construction, maintenance, and restoration activities.
• Knowledge of overhead electric distribution and transmission systems, safe work practices, and applicable regulatory requirements.
• Experience developing, implementing, and maintaining standard operating procedures for overhead electric work, including work performed on energized distribution and transmission facilities.
• Familiarity with work management, financial reporting, and performance-tracking systems, or the ability to quickly develop proficiency in these tools.
• Knowledge of company policies, procedures, and operational processes, with the ability to apply them effectively to support departmental objectives.

More Information

$100k - $141k a year

#LI-NF1

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it's everything we put into everything we do. It's our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It's all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.