Supervisor, Display Fixtures

Masco Support Services; Troutman (NC); On-site; USD 56,900 - 89,320; Full time

Benefits offered by this job

Competitive salary + bonus potential

Healthcare benefits including medical,

401K with company match

Monthly cell phone allowance

Tuition assistance program

Profit sharing eligibility

Job summary

Masco Support Services, a division of Masco Corporation, seeks an on-site Display Refurbishment Coordinator to manage daily refurbishment tasks, oversee quality control, and ensure timely order fulfillment. The role involves maintaining accurate inventory, coordinating with supply chain, and driving continuous improvement.

The position requires 2+ years in warehouse/process leadership, exposure to OSHA standards, and strong Microsoft Office skills.

Qualifications

• High School diploma or equivalent required; bachelor’s degree in related field preferred.
• 2+ years managing a team or process in a warehouse/production environment.
• Knowledge of warehouse operations and inventory management systems.
• Knowledge of relevant safety & OSHA regulations and standards.
• Proficiency with Microsoft Office applications and project management tools.

Responsibilities

• Plan and organize Display Refurbishment tasks for daily workload, ensuring safety and efficiency.
• Oversee quality control and inspection to meet or exceed customer expectations for refurbished displays.
• Manage display system ordering and on-time customer fulfillment with proactive order tracking communications.
• Maintain accurate real-time display inventory counts in the warehouse management system.
• Monitor inventory levels and coordinate with supply chain and procurement for materials availability.
• Collaborate to identify metrics and drive department performance (safety, quality, cost, productivity).
• Implement continuous improvement initiatives and lean principles to boost efficiency.
• Conduct regular safety audits and implement corrective actions to prevent incidents.
• Troubleshoot operational issues and propose effective solutions.

Skills

Team/Process management

Inventory management systems

MS Office (Word/Excel/PowerPoint/Outll

Project management tools

Safety & OSHA knowledge

Travel readiness

Education

High School diploma or equivalent

Bachelor’s degree in related field preferred

Tools

Smartsheet

Microsoft Project

Job description

About Masco Support Services:

Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully use our shared resources and processes to provide our Masco family of brands value driven customer support and coordinated service solutions.

About Masco Support Services:

Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully use our shared resources and processes to provide our Masco family of brands value driven customer support and coordinated service solutions.

Workplace and Culture:

Diversity is a core value of Masco Support Services culture. Our organization provides a competitive compensation and benefits package, along with professional career growth opportunities.

We believe a workplace that encourages different voices, perspectives, and backgrounds creates better teams and better solutions. We are committed to addressing the barriers and biases that affect people’s ability to fully access opportunities and bring their whole selves to work. We embrace diversity and recognize the importance of evolving our employees’ professional career development.

Work Responsibilities:

This position will work on-site, Monday-Friday.

• Responsible for planning and organizing Display Refurbishment tasks for daily workload completion; ensure operations are safe and efficient.
• Ensure customer satisfaction; oversee quality control standards and inspection processes to ensure refurbished display systems meet or exceed customer expectations.
• Oversee display system ordering process and on-time fulfillment to customers; communicate proactively with customers and stakeholders on order tracking.
• Maintain accurate and real-time display inventory counts; ensure proper inventory transactions are completed within the warehouse management system.
• Monitor inventory levels and collaborate with supply chain and procurement teams to ensure availability of packing materials and components.
• Collaborate with management to identify and drive department metrics and procedures (safety, quality, cost, productivity, standard work, etc.).
• Implement continuous improvement initiatives and lean principles to enhance efficiency and effectiveness.
• Conduct regular safety audits and implement corrective actions to mitigate hazards and prevent accidents.
• Monitor and troubleshoot operational issues and recommend solutions.

Diverse Skills and Experience That You Will Bring to the Role:

• High School diploma or equivalent required; bachelor’s degree in related field preferred
• 2+ years of managing a team or process in a warehouse/production environment required
• Knowledge of warehouse operations and inventory management systems required
• Knowledge of relevant safety & OSHA regulations and standards required
• Proven understanding of Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams
• Experience with project management tools (Smartsheet, Microsoft Project, etc.)
• Ability and willingness to travel overnight as necessary, up to 10%

What We Offer:

• Competitive salary plus bonus-earning potential
• Discretionary time off policy & company paid holidays
• Healthcare benefits including medical, dental, and vision
• 401K saving plan with company match
• Monthly cell phone allowance
• Tuition assistance program
• Profit Sharing eligibility

Company: Masco Support Services

Shift 1 (United States of America)Full time

Hiring Range: $56,900.00 - $89,320.00 USD

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

MSS (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

MSS is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish