Supervisor, Design Engineering - Parkersburg, WV

FirstEnergy Corp; Charleston (WV); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Incentive pay

Pension plan

401(k) with match

Health/dental/vision/Life insurance

Tuition reimbursement

Job summary

FirstEnergy Corp in Charleston, WV seeks a seasoned Engineer to support Engineering Services. You will manage design, planning and project execution, create SAP work requests, and ensure proper billing and tariff compliance. A PE is a plus, with supervisory and cross-functional leadership responsibilities.

Storm-restoration support and continuous improvement are part of the role. The position requires ABET-accredited engineering credentials with 5+ years of relevant experience, or a 2-year

Qualifications

• ABET-accredited degree with 5+ years of relevant work experience.
• Or a 2-year engineering technology degree with 8+ years of relevant work experience.
• Experience in design, reliability, planning, construction and maintenance.
• PE certification is a plus; supervisory experience preferred.
• Knowledge of SAP, CREWS and GIS is helpful.
• Ability to manage multiple priorities and lead others.
• Excellent written and verbal communication skills.

Responsibilities

• Create notifications in SAP and assign work requests to Distribution Designers.
• Ensure accurate and timely billing for all work requests.
• Apply Tariff criteria for billable work and service upgrades.
• Create and process Line Extension Contracts; respond to customer complaints.
• Report progress to the Manager, Engineering Services and advise on risks.
• Support storm restoration efforts and act as Hazard Coordinator when needed.
• Drive continuous improvement and share industry knowledge with the team.
• Lead, educate, and direct others to improve team effectiveness.

Skills

Leadership

Communication

Problem solving

Teamwork

Relationship management

Education

ABET-accredited engineering degree

Engineering technology degree (2-year)

Advanced degree (plus)

Tools

SAP

CREWS

GIS

Microsoft Office (Excel/PowerPoint/Word)

Job description

JOB DESCRIPTION

FirstEnergy at a GlanceWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

• Demonstrating a high level of safety commitment throughout day-to-day functions and strengthening the Engineering Services team's commitment to safety.
• Creating notifications in SAP and assigning work requests to Distribution Designers.
• Working in conjunction with Business Services to ensure accurate and timely billing for all work requests.
• Applying Tariff criteria for billable work involving service to new premises, upgraded service for existing premises and relocation of facilities, etc.
• Working on creating and processing Line Extension Contracts for various types of work.
• Reviewing and responding to customer complaints submitted to the Public Service Commission of West Virginia, relative to line extension and billing policies.
• Reporting to the Manager, Engineering Services on the progress of projects, and advising on issues that could impair the successful completion of projects.
• Analyzing complex issues and developing actionable recommendations.
• Supporting the Work Management organization on questions/issues with current and upcoming design work and various Company priorities.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues, and upcoming departmental changes.
• Leading, educating, and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership.
• Encouraging open, honest, direct, and ongoing conversation among team members.
• Driving continuous improvement across the team and the company.
• Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company.
• Supporting storm restoration efforts, including performing duties of Hazard Coordinator when needed.

Qualifications

• Bachelor's degree in Engineering / Engineering Technology from an ABET accredited institution and minimum 5 years relevant work experience are required.
• OR a Two-year degree in Engineering Technology or related technical discipline, and a minimum of 8 years relevant work experience are required.
• Relevant work experience includes, but is not limited to: engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right of way acquisition, asset management, new business, joint use, etc.
• Advanced degree is a plus.
• Professional Engineering (PE) certification is a plus.
• Previous supervisory experience preferred.
• Experience in process/project development, planning/analysis, and performance reporting.
• Proven ability to identify, troubleshoot and resolve problems on projects and/or processes.
• In-depth knowledge of information systems such as Microsoft Office applications, including Excel, PowerPoint, and Word required; working knowledge of SAP, CREWS, and GIS preferred.
• Customer request work scheduling (CREWS) navigation skills a plus, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management and lock down procedure.
• Working knowledge or the ability to learn the following: GIS; Construction and Material Standards; company's Distribution Policies & Procedures; WVDOT and county permit requirements for pole sets, highway occupancy and road openings; Appendix A in Part II of the company's Tariff dealing with extension of facilities; PSC policy and its impact on the company's billing practices; streetlight installation and billing processes, and the company's Municipal Lighting Handbook.
• Demonstrated ability to manage multiple priorities and the ability to lead others in achieving goals for the benefit of the business unit and the company.
• Proven ability to make accurate decisions and demonstrate sound judgment.
• Excellent verbal and written communication skills to enable effective interaction with both internal and external customers, and the ability to make clear, accurate and concise reports.
• Superior customer relations, relationship management, leadership, teamwork, and managerial skills.
• Able to work well under pressure.

Benefits, Compensation & Workforce Diversity

• competitive pay plus incentive compensation
• a company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs.

FirstEnergy proudly supports workforce diversity.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt FirstEnergy Human Resources Team