Supervisor, Design Engineering - Parkersburg, WV

FirstEnergy; Parkersburg (WV); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

401(k) with match

Insurance plans (medical, dental, life

Tuition reimbursement

Job summary

FirstEnergy Corp. in Parkersburg, WV, seeks a Supervisor, Engineering Services (Distribution Design) to lead a team of Distribution Designers onsite at the Parkersburg service center.

You will coordinate daily design activities, apply tariff criteria, and manage work requests with focus on safety and reliability. This position reports to the Manager, Engineering Services and requires strong project oversight, communication with customers and internal teams, and ability to drive continuous

Qualifications

• Bachelor's degree in Engineering / Engineering Technology from an ABET accredited institution with minimum 5 years relevant work experience; OR a Two-year degree in Engineering Technology with at least 8 years relevant work experience.
• Professional Engineering (PE) certification is a plus; previous supervisory experience preferred.
• Experience in process/project development, planning/analysis, and performance reporting.
• Working knowledge of SAP, CREWS, and GIS; ability to navigate CREWS and related design requirements.

Responsibilities

• Demonstrating a high level of safety commitment in daily functions.
• Creating notifications in SAP and assigning work requests to Distribution Designers.
• Ensuring accurate and timely billing with Business Services for all work requests.
• Applying Tariff criteria for billable work and service extensions; managing Line Extensions.
• Reviewing customer complaints related to line extension and billing policies and reporting progress to management.
• Leading and coaching team members to improve effectiveness and communicate results to senior leadership.
• Driving continuous improvement across the team and sharing industry trends.

Skills

Leadership

Project management

Communication skills

Decision making

Multi-tasking

Safety commitment

Education

Bachelor's degree in Engineering / ABET accredited program

Two-year degree in Engineering Technology with 8+ years experience

Tools

SAP

CREWS

GIS

Microsoft Office (Excel, PowerPoint, Word)

Job description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Job Description

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About The Opportunity

This is an open position with the Monongahela Power Company, a subsidiary of FirstEnergy Corp.

The Supervisor, Engineering Services (Distribution Design) coordinates and supervises the daily activities of an Engineering team, including Distribution Designers; making decisions guided by policies, procedures, and the company's business plan.

The preferred reporting location for this onsite position is the Parkersburg service center in Parkersburg, West Virginia. Other service centers within the Parkersburg area will be considered.

Responsibilities Include

• Demonstrating a high level of safety commitment throughout day-to-day functions and strengthening the Engineering Services team's commitment to safety.
• Creating notifications in SAP and assigning work requests to Distribution Designers.
• Working in conjunction with Business Services to ensure accurate and timely billing for all work requests.
• Applying Tariff criteria for billable work involving service to new premises, upgraded service for existing premises and relocation of facilities, etc.
• Working on creating and processing Line Extension Contracts for various types of work.
• Reviewing and responding to customer complaints submitted to the Public Service Commission of West Virginia, relative to line extension and billing policies.
• Reporting to the Manager, Engineering Services on the progress of projects, and advising on issues that could impair the successful completion of projects.
• Analyzing complex issues and developing actionable recommendations.
• Supporting the Work Management organization on questions/issues with current and upcoming design work and various Company priorities.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues, and upcoming departmental changes.
• Leading, educating, and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership.
• Encouraging open, honest, direct, and ongoing conversation among team members.
• Driving continuous improvement across the team and the company.
• Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company.
• Supporting storm restoration efforts, including performing duties of Hazard Coordinator when needed.

Qualifications

• Bachelor's degree in Engineering / Engineering Technology from an ABET accredited institution and minimum 5 years relevant work experience are required.
• OR a Two-year degree in Engineering Technology or related technical discipline, and a minimum of 8 years relevant work experience are required. Relevant work experience includes, but is not limited to: engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right of way acquisition, asset management, new business, joint use, etc.
• Advanced degree is a plus. Professional Engineering (PE) certification is a plus. Previous supervisory experience preferred.
• Experience in process/project development, planning/analysis, and performance reporting.
• Proven ability to identify, troubleshoot and resolve problems on projects and/or processes.
• In-depth knowledge of information systems such as Microsoft Office applications, including Excel, PowerPoint, and Word required; working knowledge of SAP, CREWS, and GIS preferred.
• Customer request work scheduling (CREWS) navigation skills a plus, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management and lock down procedure.
• Working knowledge or the ability to learn the following: GIS; Construction and Material Standards; company's Distribution Policies & Procedures; WVDOT and county permit requirements for pole sets, highway occupancy and road openings; Appendix A in Part II of the company's Tariff dealing with extension of facilities; PSC policy and its impact on the company's billing practices; streetlight installation and billing processes, and the company's Municipal Lighting Handbook.
• Demonstrated ability to manage multiple priorities and the ability to lead others in achieving goals for the benefit of the business unit and the company.
• Proven ability to make accurate decisions and demonstrate sound judgment.
• Excellent verbal and written communication skills to enable effective interaction with both internal and external customers, and the ability to make clear, accurate and concise reports.
• Superior customer relations, relationship management, leadership, teamwork, and managerial skills.
• Able to work well under pressure.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment.

• competitive pay plus incentive compensation
• company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt