Supervisor, DC Operations - Mon - Fri Evenings

SEPHORA; Avon (IN); On-site; USD 75,000 - 84,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Tuition reimbursement

Employee discount

Job summary

Sephora is seeking an Operations Supervisor for our Omni-Channel Distribution Center at Avon, IN. You will oversee daily department operations, coach a team of associates, and ensure productivity, safety, and quality on the floor.

The role requires 3–5 years in a high-tech distribution center, plus at least 2 years of people leadership, with strong communication and adaptability to shifting priorities. You will lead a team including temporary staff, drive process improvements, and support

Qualifications

• 3–5 years in a high-tech distribution center operations role.
• At least 2 years of people leadership experience.
• Strong communication skills, ability to multitask, and comfort with computer/store systems.
• Resilience and the ability to respond to changing priorities in real time.
• Flexible availability to work nights, weekends, holidays as needed.
• Consistent and reliable attendance.
• Ability to lift and carry up to 50 pounds, stand/walk for long shifts.

Responsibilities

• Support day-to-day operations in a Sephora Distribution Center, focusing on productivity, quality, safety, and housekeeping.
• Spend ~75% on the operations floor mentoring associates, coaching, and providing feedback to meet daily goals.
• Lead and supervise a team, including temporary staff, to ensure efficient execution of tasks and transitions between shifts.
• Drive continuous improvement by identifying process improvements and partnering with leadership to implement changes.

Skills

DC Operations

People Leadership

Communication

Multitasking

Flexibility

Attendance

Lifting 50 lbs

Education

N/A

Job description

Job ID: 293234

Location Name: Omni-Channel Distribution Center

Address: 9394 Sephora Way, Avon, IN 46123, United States (US)

Job Type

Position Type: Regular

Job Function: Distribution Center

Work Location:

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients' beauty obsessions. That’s where our operations team comes in, to keep our stores and our customers looking beautiful and being their best. As our Operations Supervisor, you are accountable for the day-to-day operation of a department within the Distribution Center. The emphasis is on effectively planning work in order to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping.

Your responsibilities include...

Supporting Operational Excellence. Spending approximately 75% of your time on the operational floor, you will inspire and engage with associates, coaching, teaching, developing and providing performance feedback. You will identify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up. You will drive results by setting and clearly communicating expectations for team members regarding expected productivity results. This includes direct supervision to a team of skilled employees, including temporary agency employees working in the department(s).

• Cultivate Creativity & Disruptiveness. Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve. Shows collaboration and builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making and resolving issues as they arise.
• Engages and Inspires. Helps others grow by administering policies/guidelines fairly that directly affect work activities which include counseling associates consistently on performance and behavioral concerns. Responsible for creating and supporting the company’s engagement strategies by observing and coaching employees on proper job-related activities and providing timely feedback on necessary action plans. Ensure a safe environment for the team by driving safety strategies, recognition and accountability.
• Demonstrate our Sephora values. Grow Together, Win Together; Imagine Fearlessly and Make it Happen; Inspire, Uplift, and Create; Lead with Passion and Heart; and Welcome All to the World of Beauty.

We would love to hear from you if you have...

• Prior equivalent work experience 3 – 5 years in a high-tech distribution center operations capacity
• At least 2 years of people leadership experience.
• Strong communication skills, ability to multitask, and comfortability with computer/store systems
• Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
• Flexible availability to work nights, overnights, weekends, early mornings and holidays as needed.
• Consistent and reliable attendance
• Ability to lift and carry up to 50 pounds, bend/stretch to move product, stand/walk the floor for entire shift.

What You’ll Get

The annual base salary range for this position is $75,140.00- $83,980.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.Individuals employed in this position may also be eligible to earn bonuses.This job will be posted for a minimum of 5 days.

• Caring Community. Thrive in a supportive, mentorship-driven environment from your leaders while also creating that same environment for your teams!
• Fulfilling Path. We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work. Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for your clients.

Rewards As Unique As You

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Thrive on and off the floor with healthcare plans that fit the needs of you and your family, including medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. Enjoy paid time off, sick paid time off, and protected leave.
• Growth. We invest in you, with access to development programs, tuition reimbursement, and mentorship so that you can flourish in this fast-paced role.
• Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful