Supervisor, DC Operations - 1st Shift

LVMH; Olive Branch (MS); On-site; USD 75,000 - 84,000; Full time

Benefits offered by this job

Health, dental, vision

401k with match

Paid time off

Employee discount

Job summary

Sephora United States is seeking an Operations Supervisor to oversee daily distribution center operations, focusing on planning, supervision, productivity, quality, safety, and housekeeping.

The role requires leading on‑the‑floor teams, coaching staff, coordinating with cross‑functional partners, and driving process improvements to ensure timely shipments.

The annual base salary range is $75,140 to $83,980, with potential bonuses; location is Olive Branch, MS.

Qualifications

• Bachelor’s degree in Logistics or a related field, or 3–5 years of distribution experience.
• Experience with Warehouse Management Systems (WMS), with JDA WMS preferred.
• Strong interpersonal, communication, and leadership skills; proficient in MS Office.

Responsibilities

• Supervise and support associates and floor workflow to ensure smooth daily operations.
• Assign and monitor daily work to meet productivity, accuracy, and safety goals.
• Provide coaching, feedback, and performance evaluations.
• Ensure consistent application of policies and SOPs.
• Promote a safe work environment through training and accountability.
• Drive engagement and development through hands-on leadership.
• Collaborate with cross-functional teams to align labor plans.
• Identify and implement process improvements to enhance efficiency and service quality.
• Plan shift transitions with clear expectations.

Skills

Team leadership

Communication

Task management

Problem solving

Accountability

Professionalism

MS Office

WMS experience

Education

Bachelor’s degree in Logistics or related field

Tools

JDA WMS

Job description

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Belong to Something Beautiful:

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Your Role at Sephora:

Transform your workday into a rewarding career journey.The Operations Supervisor is accountable for the day-to-day operation of a department within the Distribution Center. The emphasis is on effective planning to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping. This position is responsible for maintaining a strong sense of collaboration and teamwork and for developing positive and productive work relationships.

What You’ll Do:

• Team Supervision and Floor Leadership. Supervises and supports associates and workflow coordinators with a strong on‑floor presence to ensure smooth daily operations.
• Task Assignment and Performance Oversight. Assign and monitor daily work to meet productivity, accuracy, and safety goals.
• Coaching and Performance Management. Provides ongoing coaching, feedback, and performance evaluations, addressing behavioral or performance issues as needed.
• Policy and Procedure Enhancement. Ensures consistent application of company policies and standard operating procedures.
• Safety Leadership and Accountability. Promotes a safe work environment through training, accountability, and recognition.
• Associate Engagement and Development. Drives engagement and development through hands‑on leadership, clear communication, and support.
• Cross‑Functional and Staffing Coordination. Partners with cross‑functional teams and staffing agencies to align labor plans with operational needs.
• Process Improvement and Efficiency. Identifies and implements process improvements to enhance efficiency and service quality.
• Shift Transition Planning. Prepares for smooth shift transitions by prioritizing workflow and clearly communicating expectations.

What You’ll Bring:

• Interpersonal and Communication Skills. Communicates clearly and effectively in both written and verbal interactions.
• Task Management and Execution. Manage multiple tasks confidently and efficiently in a fast‑paced environment.
• Leadership and People Develop. Demonstrates leadership skills with the ability to develop self and support the growth of others.
• Problem- Solving and Root Cause Analysis. Using structured problem‑solving and root cause analysis to drive effective, lasting solutions.
• Team Motivation and Accountability. Motivates teams, fosters collaboration, and promotes accountability to achieve shared goals.
• Professionalism and Ownership. Maintains a professional, enthusiastic demeanor and takes ownership of responsibilities and outcomes.
• Microsoft Office Proficiency. Uses Microsoft Excel, Word, and PowerPoint effectively to support daily work and reporting needs.
• Warehouse Management System Experience. Has experience with Warehouse Management Systems, with JDA WMS experience preferred.
• Education or Relevant Experience. Holds a bachelor’s degree in Logistics or a related field or brings 3–5 years of relevant distribution experience.

What You’ll Get:

The annual base salary range for this position is $75,140.00- $83,980.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non‑discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.Individuals employed in this position may also be eligible to earn bonuses.This job will be posted for a minimum of 5 days.

• Caring Community. Thrive in a supportive, mentorship‑driven environment from your leaders while also creating that same environment for your teams!
• Fulfilling Path. We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work. Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Thrive on and off the floor with healthcare plans that fit the needs of you and your family, including medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. Enjoy paid time off, sick paid time off, and protected leave.
• Growth. We invest in you, with access to development programs, tuition reimbursement, and mentorship so that you can flourish in this fast‑paced role.
• Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.