Supervisor, Custodial Services (DOH/NMVH #15634)

New Mexico Department of Health; Truth or Consequences (NM); On-site; USD 39,000 - 58,000; Full time

Job summary

New Mexico Department of Health in Truth or Consequences, NM seeks a Custodial Supervisor to manage daily custodial operations and supervise staff under the Custodial/Maintenance Supervisor. The role prioritizes safety, sanitation, and efficient service across the facility.

Responsibilities include scheduling, training, inspections, and coordinating with Nursing and Infection Prevention. Occasional hands-on duties may be required to meet staffing needs.

Qualifications

• No prior experience or training required.

Responsibilities

• Serves as the primary operational support to the Custodial/Maintenance Supervisor and assists with daily management of the department.
• Provides direct supervision, work assignments, scheduling, and daily directions to assigned custodial staff.
• Provides day-to-day departmental direction in the absence of the Custodial/Maintenance Supervisor within delegated authority.
• Monitors employee attendance, performance, productivity, and completion of assigned work.
• Uses Kronos for scheduling, timecards, missed punches, leave, attendance, and other timekeeping responsibilities.
• Uses MEP for employee performance plans, evaluations, and documentation.
• Assists with employee interviews, selection recommendations, coaching, corrective action, and disciplinary recommendations.
• Conducts departmental orientation, including cleaning procedures, equipment, chemicals, PPE, infection prevention, safety, and departmental expectations.
• Conducts routine inspections and ensures cleaning, sanitation, environmental, and safety deficiencies are corrected.
• Coordinates routine cleaning, deep cleaning, floor care, room preparation, and special projects.
• Monitors custodial supplies, equipment, inventory, and communicate needs to the Supervisor.
• Assists with environmental rounds, survey readiness, quality improvement, and corrective actions.
• Coordinates with Nursing, Infection Prevention, Safety, Maintenance, Administration, and other departments as needed.
• Performs hands-on custodial duties when needed due to staffing shortages, emergencies, or project needs.

Job description

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS.

Salary

• $18.69 - $28.04 Hourly
• $38,885 - $58,327 Annually
• This position is a Pay Band C3

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS.

*APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*

POSITION IS LOCATED IN TRUTH OR CONSEQUENCES, NM

Why does the job exist?

The Custodial Supervisor serves as the second-in-charge of daily custodial operations under the direction of the Custodial/Maintenance Supervisor. This position assists with the overall coordination of the department and provides direct supervision, leadership, scheduling, training, and oversight of assigned custodial employees.

In the absence of the Custodial/Maintenance Supervisor, the Custodial Supervisor provides day-to-day operational direction to ensure departmental services continue effectively and concerns are appropriately communicated through the established chain of command.

How does it get done?

• Serves as the primary operational support to the Custodial/Maintenance Supervisor and assists with daily management of the department.
• Provides direct supervision, work assignments, scheduling, and daily directions to assigned custodial staff.
• Provides day-to-day departmental direction in the absence of the Custodial/Maintenance Supervisor within delegated authority.
• Monitors employee attendance, performance, productivity, and completion of assigned work.
• Uses Kronos for scheduling, timecards, missed punches, leave, attendance, and other assigned timekeeping responsibilities.
• Uses MEP for employee performance plans, evaluations, performance documentation, and required employee discussions.
• Assists with employee interviews, selection recommendations, coaching, corrective action, and disciplinary recommendations as appropriate.
• Conducts departmental orientation, including cleaning procedures, equipment, chemicals, PPE, infection prevention, safety, and departmental expectations.
• Conducts routine inspections and ensures cleaning, sanitation, environmental, and safety deficiencies are corrected.
• Coordinates routine cleaning, deep cleaning, floor care, room preparation, and special projects.
• Monitors custodial supplies, equipment, inventory, and departmental needs and communicate needs to the Custodial/Maintenance Supervisor.
• Assists with environmental rounds, survey readiness, quality improvement, and corrective actions.
• Coordinates with Nursing, Infection Prevention, Safety, Maintenance, Administration, and other departments as needed.
• Performs hands‑on custodial duties when needed due to staffing shortages, emergencies, special projects, or operational needs.
• Keeps the Custodial Maintenance Supervisor informed of significant staffing, performance, safety, supply, and operational concerns.
• Performs other related duties consistent with the SPO classification and departmental needs.
• Assists with RFI's, Purchase Orders, and Purchase requests for the department

Who are the customers?

The primary customer are the brave men and women that answered our nations call, executed their duties and now are unable to live in their respective communities due to failing health. This job will also support the widows of the service men and women to include parents that have lost children in combat (Gold Star Parents)

Ideal Candidate

Assists with staff supervision, scheduling, and daily operations. Presents and assists with new employee orientation and training. Supports Quality assurance tracking. Kronor, evaluation, tracking systems for the department. Organized, dependable, and able to manage multiple priorities strong communication and teamwork hands on leader.

Minimum Qualification

No Prior Experience Or Training Required.

Employment Requirements

• Employment is subject to criminal background check pursuant to New Mexico Caregivers Criminal Screening Act, (Sections 29-17-2 through 29-17-5 NMSA 1978 and 7.1.9.1 through 7.1.9.11 NMAC) and is conditional pending results.
• Must possess and maintain a valid New Mexico driver's license.
• Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
• Must possess and maintain a valid Safe Food Handling Certificate or receive within 1 week of date of hire.
• Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training.
• Must sign and observe confidentiality agreement.
• Must be able to read, write, speak, and comprehend the English language.
• Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; Working hours may include weekends, holidays, overtime, and callback hours. Essential functions of the job and specific physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources office.

Working Conditions

Work is performed within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public. Periods of walking, standing, bending pushing, pulling, lifting, and stretching for a variety of activities may be required. Must be able to function under pressure and stressful situations Health hazards such as exposure to contagious viruses and diseases. May also include routine exposure to public, fellow employees, and facility resident illness, stressful situation, and bodily fluids, as well as exposure to physical and/or verbal abuse. Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; some lifting; extended hours to meet deadlines will be required. Working hours may include on-call, nights, weekends, holidays, overtime, and callback hours. Essential functions of the job and physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources Office

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.