Office Support Clerk (Administrators Office) (DOH/NMVH #13641)

SupportFinity™; Truth or Consequences (NM); On-site; USD 34,320 - 51,480; Full time

Job summary

SupportFinity™ is seeking an Administrator Secretary to serve as a personal assistant to the Facility Administrator at a long-term care veterans' home in Truth or Consequences, NM. The role involves managing schedules, coordinating meetings, and providing administrative support.

The ideal candidate will have strong organizational skills, proficiency in Microsoft Office, and the ability to handle sensitive information. This position requires a minimum of an eighth-grade education and may include some travel for training.

Qualifications

• Strong organizational, time-management, and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Professional demeanor and strong customer service skills.
• Experience working in a veterans or healthcare setting preferred.

Responsibilities

• Manage and maintain the Administrator’s calendar and appointments.
• Prepare agendas, take minutes, and follow up on action items.
• Draft, type, and format correspondence, reports, and memos.
• Coordinate travel arrangements and logistics as needed.

Skills

Organizational skills

Time-management

Multitasking

Verbal communication

Written communication

Microsoft Office

Customer service

Education

Eighth grade education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Salary

Salary: $16.50 - $24.75 Hourly, $34,320 - $51,480 annually. This position is a Pay Band C2.

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once. This posting may be used to fill multiple positions. Position is located in Truth or Consequences, NM.

Why does the job exist?

The Administrator Secretary serves as the exclusive personal assistant to the Facility Administrator in a long-term care veterans' home. This position is responsible for managing the Administrator’s schedule, coordinating meetings and appointments, handling confidential communications, and providing high-level administrative support to ensure efficient facility operations.

How does it get done?

• Manage and maintain the Administrator’s daily, weekly, and monthly calendar; schedule and coordinate meetings, appointments, interviews, and site visits.
• Prepare agendas, take minutes, and follow up on action items.
• Serve as the primary point of contact for the Administrator.
• Screen phone calls, emails, and visitors and route communications appropriately.
• Draft, type, and format correspondence, reports, and memos.
• Maintain confidential files, records, and administrative documents.
• Assist with compliance-related documentation and reporting.
• Coordinate travel arrangements and logistics as needed.
• Support the Administrator with special projects and facility initiatives.
• Ensure timely completion of tasks assigned by the Administrator.
• Maintain professional communication with staff, residents, families, and external agencies.
• Uphold confidentiality and professionalism at all times.

Who are the customers?

The primary customers are the brave men and women who served our nation and are now unable to live in their communities due to failing health. The role also supports the families of deceased service members, including Gold Star parents.

Ideal Candidate

• Strong organizational, time‑management, and multitasking skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and office systems.
• Ability to handle confidential information with discretion.
• Professional demeanor and strong customer service skills.
• Experience working in a veterans or healthcare setting preferred.

Minimum Qualification

• Eighth grade education.

Employment Requirements

• Criminal background check in accordance with the New Mexico Caregivers Criminal Screening Act and is conditional pending results.
• Valid New Mexico driver’s license.
• Current Defensive Driving Course Certificate from the State of New Mexico or completion of the course as a condition of continued employment.
• Successful completion of HIPAA training.
• Sign and observe confidentiality agreement.
• Must read, write, speak, and comprehend English.
• Occasional travel for training and meetings; may require driving a state‑owned vehicle.
• Work schedule may include weekends, holidays, overtime, and callback hours.

Working Conditions

• Office setting within a long‑term care facility with exposure to VDT and computer and phone usage.
• Requires walking, standing, bending, pushing, pulling, lifting, and stretching.
• Must function under pressure and stressful situations.
• Exposure to contagious viruses, diseases, bodily fluids, and potential physical or verbal abuse.
• Occasional travel for training and meetings; may require state‑owned vehicle usage.
• Extended hours to meet deadlines; on‑call, nights, weekends, holidays, overtime, and callback hours.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Agency Contact Information

Berna Garcia, [phone], Email