Supervisor, Credit

01 TDW (US), Inc.; Tulsa (OK); On-site; USD 95,000 - 125,000; Full time

Job summary

01 TDW (US), Inc. in Tulsa, OK seeks a Senior Credit Risk Leader to supervise the Global Credit Risk Team and drive risk decisions across in-country and international accounts.

You will lead a team of analysts, manage customer risk reviews, and collaborate with PMs, Sales, and Finance to ensure accurate risk evaluations and compliant credit practices for uncollateralized and open credit arrangements. We highly value strong Excel skills, superior communication, and the ability to interpret

Qualifications

• Minimum 5 years of experience in Accounting, Collections, Customer Service and/or Credit.
• Experience leading a finance or risk team.
• Strong communication and analytical skills.
• Knowledge of credit risk guidelines and accounting processes.

Responsibilities

• Lead a team of Global Credit Analysts.
• Manage customer risk reviews and mitigate risk.
• Conduct monthly one-on-ones with direct reports.
• Provide real-time feedback to leadership on at-risk customers.
• Collaborate with PMs, Sales, and Finance teams on Global Credit evaluations.
• Assess and monitor credit risk using industry and finance guidelines.
• Evaluate creditworthiness of applicants and communicate findings.
• Reconcile customer receivables with the General Ledger as needed.
• Review contracts and data to ensure accounts stay in good standing.

Skills

Communication skills

Negotiation

Leadership

Analytical thinking

Education

Associate degree

Credit Association certifications

General Bankruptcy Law knowledge

Tools

Excel

Job description

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment. Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview

Supervises the Global Credit Risk Team

Responsibilities

• Team Leads a Team of Global Credit Analysts
• Manages customer risk reviews. Provides direction for risk mitigation
• Conducts monthly one‑on‑ones with direct reports
• Provides real‑time feedback to the team and Management on at‑risk customers.
• Collaborates with PMs, Sales, and in‑country Finance teams on Global Credit evaluations.
• Risk Review
• Effectively uses industry and finance guidelines to make decisions, assess, monitor, and respond to customer credit risk
• Identifies, logs, reports, and monitors the degree and nature of risk involved in extending uncollateralized and open credit accounts by performing financial and historical reviews of each customer
• Evaluates and communicates the level of creditworthiness of applicants
• Solves and communicates critical account financial matters with key stakeholders
• Reviews MSA's, Contracts, systems, reports, and historical data to assist the customer's accounts and transactions remain in good standing
• Reevaluates existing Credit lines on the customer base annually or as directed
• Performs reconciliation to the General Ledger as it relates to customer receivables
• Calculates various accounting ratios to assist with credit analysis
• Handles Letters of Credit in addition to tracking and resolving issues arising from International shipments
• Assists with bank and client audits
• Data Management
• Manages and resolves error codes for accounts and transactions
• Reviews allowance for bad debt, write‑offs, bankruptcy
• Provides analysis of accounts, KPI's, target variances, and associated plans of action

Experience

• Minimum 5 years' experience in Accounting, Collections, Customer Service and/or Credit desirable
• Associate degree desirable but not required
• Credit Association certifications desirable but not required
• General Bankruptcy Law code desirable
• Must be able to negotiate payment terms most favourable to TDW while maintaining customer loyalty
• Excellent communication skills required
• Strong Excel experience required
• Strong sense of responsibility
• Positive attitude and customer service mindset in collections
• Ability to exercise tact and discretion when handling confidential information required
• Natural sense of urgency, self‑starter, and results‑oriented

For more than 100 years, we've partnered in the oil and gas industry to deliver innovative solutions that maximize uptime, improve throughput, avoid shutdown and minimize risk. We are experienced at accepting new challenges and responding in a way that meets goals while protecting people, assets and the planet.

“Throughout the world today, TDW people are known for their dedication to customer service, to quality, to technical competence, to cooperating with each other, and above all, honesty and fair dealing with everyone.” - T. D. Williamson Jr.