Supervisor Core Laboratory Technical Operations (Chemistry-Hematology)
TALENT Software Services
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Job summary
TALENT Software Services in Charlotte, NC seeks a Supervisor - Core Laboratory Technical Operations to lead daily testing across Chemistry, Hematology, Coagulation, Urinalysis, and Immunodiagnostics. This hands-on leadership role requires strong technical knowledge and a commitment to quality and patient care.
The ideal candidate will supervise staff, ensure regulatory compliance, optimize workflow, mentor technicians, and drive continuous improvement in a high-volume core laboratory environment.
Qualifications
- Bachelor’s degree in Clinical Laboratory Science, Medical Technology, or a related field.
- MLS/MT certification or equivalent is required or preferred.
- 3+ years of technical clinical laboratory experience with leadership experience.
Responsibilities
- Direct and oversee daily Core Laboratory operations to ensure accurate and timely testing.
- Serve as subject matter expert and maintain technical competency in assigned disciplines.
- Supervise, mentor, and develop laboratory personnel through coaching and performance management.
- Ensure compliance with regulations, accreditation standards, and quality systems.
- Identify opportunities for workflow optimization and continuous improvement.
Skills
Education
Tools
Job description
We are seeking an experienced Supervisor - Core Laboratory Technical Operations to lead daily operations within a high-volume Core Laboratory. This leadership role is responsible for overseeing technical operations across Chemistry, Hematology, Coagulation, Urinalysis, and Immunodiagnostics, ensuring high-quality laboratory services, regulatory compliance, operational efficiency, and exceptional patient care. The ideal candidate is a proven laboratory leader with strong technical expertise, supervisory experience, and a passion for developing high-performing teams.
- Employment Type: Direct Hire
- Schedule: Full-Time
- Shift: Monday - Friday, 5:30 AM - 2:00 PM
- Work Setting: Core Laboratory
- Direct and oversee daily operations within the Core Laboratory to ensure efficient, accurate, and timely testing.
- Maintain technical competency in assigned laboratory disciplines and serve as a subject matter expert.
- Collaborate with laboratory leadership, pathologists, and interdisciplinary teams to support organizational goals.
- Optimize staffing, workflow, resource utilization, and operational performance.
- Ensure the accuracy, reliability, and integrity of laboratory testing and reporting.
- Ensure compliance with all applicable laboratory regulations, accreditation standards, and quality management systems.
- Maintain continuous readiness for inspections and regulatory surveys.
- Monitor quality indicators and implement corrective and preventive actions when necessary.
- Develop, implement, and maintain laboratory policies, procedures, and standardized workflows.
- Supervise, mentor, and develop laboratory personnel through coaching, training, and performance management.
- Conduct competency assessments and support continuing education initiatives.
- Participate in recruitment, onboarding, performance evaluations, and succession planning.
- Foster a positive, collaborative, and accountable workplace culture.
- Identify opportunities to improve laboratory quality, efficiency, turnaround times, and customer satisfaction.
- Lead performance improvement initiatives and workflow optimization projects.
- Promote innovation and continuous improvement to support current and future laboratory operations.
- Serve as a liaison between laboratory leadership and technical staff.
- Build strong working relationships with physicians, pathologists, and other healthcare professionals.
- Ensure effective communication regarding operational priorities, quality initiatives, and organizational objectives.
- Bachelor's degree in Clinical Laboratory Science, Medical Technology, or a related laboratory science field.
One of the following nationally recognized certifications is required:
- Medical Laboratory Scientist (MLS) - ASCP
- Medical Technologist (MT) - ASCP
- Or an equivalent certification appropriate to the laboratory specialty (e.g., MB, CT, M, HTL, CG, CHT).
- Minimum 3 years of technical clinical laboratory experience.
- Previous laboratory leadership, lead technologist, supervisor, or management experience.
- Strong technical expertise in multiple Core Laboratory disciplines.
Candidates with extensive experience in the following laboratory disciplines are highly preferred:
- Clinical Chemistry
- Hematology
- Coagulation
- Urinalysis
- Immunodiagnostics
- Previous supervisory or management experience in a Core Laboratory.
- Experience leading high-volume laboratory operations.
- Strong background in laboratory quality management and regulatory compliance.
- Experience implementing workflow improvements and operational efficiencies.
- Strong leadership, coaching, and team development skills.
- Excellent decision-making and conflict resolution abilities.
- Comprehensive knowledge of laboratory regulations and accreditation standards.
- Experience with Laboratory Information Systems (LIS) and laboratory technologies.
- Strong analytical, organizational, and communication skills.
- Ability to manage multiple priorities in a fast-paced laboratory environment.
- Ability to stand, walk, bend, twist, and move throughout the laboratory during the workday.
- Ability to lift up to 50 pounds when necessary.
- Ability to work safely with laboratory instrumentation, chemicals, biological specimens, and infectious materials.
- Compliance with all laboratory safety protocols and use of appropriate personal protective equipment (PPE).
This position is based in a high-volume Core Laboratory supporting a wide range of clinical testing services. The role requires a hands-on leader who can balance operational management with technical expertise while ensuring compliance with quality standards and regulatory requirements. The successful candidate will play a key role in driving laboratory performance, staff engagement, and continuous process improvement.
The ideal candidate will have:
- Current MLS (ASCP) or MT (ASCP) certification (or equivalent).
- Strong technical expertise in Chemistry, Hematology, Coagulation, Urinalysis, and Immunodiagnostics.
- Proven experience as a Lead Technologist, Team Lead, Supervisor, or Laboratory Manager.
- In-depth knowledge of laboratory regulatory standards, quality systems, and accreditation requirements.
- Excellent leadership, communication, and organizational skills with a demonstrated ability to build and develop high-performing laboratory teams.
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