Supervisor Clinical Transport

Health First; Melbourne (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Health First is seeking a Supervisory professional for Clinical Transport and Equipment Distribution to lead staff, ensure safe movement of patients and equipment, and improve throughput. The role emphasizes policy adherence, effective supervision and cross-team collaboration.

Responsibilities include performance reviews, scheduling optimization, and cost-aware decision making while maintaining patient care excellence in a fast-paced hospital environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of lead or shift supervision experience.
• Current American Heart Association BLS healthcare provider card and annual renewal.
• Proficient with spreadsheets and word processing.
• Proficient with transport tracking technology and productivity metrics.

Responsibilities

• Provide leadership through rounding and feedback; identify issues and remove barriers.
• Foster positive relationships with nursing, environmental services and other teams.
• Oversee interviewing, onboarding, development and performance reviews of staff.
• May supervise multiple facilities as needed.
• Communicate department updates, metrics and huddle announcements.

Skills

Leadership

Spreadsheet & Word

Staff supervision

Productivity metrics

Communication

Stress management

Prioritization

Feedback delivery

Education

High school diploma or equivalent

Tools

Transport tracking software

Job description

To be fully engaged in the hiring, onboarding, scheduling and performance of staff to provide for safe and efficient movement of patients and equipment to reduce wait times and improve customer experience. The Supervisor of Clinical Transport Services models professionalism at all times and supports the Hospital Manager of Clinical Transport and Equipment Distribution with the implementation of hospital and Health First policies and throughput objectives.

Primary Accountabilities

• Provides positive leadership through purposeful rounding to give recognition and feedback, identify issues, remove barriers and address concerns.
• Promotes positive working relationships with nursing, environmental services and other teams essential to the success of the clinical transport team.
• Responsible for interviewing, selection, onboarding, development and performance reviews of direct reports.
• May take on supervision of multiple facilities, as needed.
• Ensures timely communication of IDN and hospital operational updates, department metrics and daily huddle announcements.
• Understands and utilizes the transport tracking system to appropriately flex staffing schedules to meet productivity standards.
• Tracks and trends audits on transporters to ensure negative trends are being addressed in a timely fashion.
• Oversees and monitors usage, cleaning, preventative maintenance and repair processes for department equipment to safely maximize its life expectancy.
• Understands and utilizes bi-weekly and monthly financial and personnel reports in decision-making.
• Compiles bi-weekly payroll report to ensure accurate distribution of regular hours, overtime, paid time off, and shift differentials.
• Securely maintains confidential information, personnel files and all supporting documents.
• Ensures mandatory requirements are completed by staff.
• Assists Hospital Manager of Clinical Transport and Equipment Distribution with department budget including capital expenditures and repair recommendations.

MINIMUM QUALIFICATIONS

• Education: High school diploma or equivalent
• Work Experience: At least two (2) years of lead or shift supervision experience
• Licensure/Certification: Must hold current American Heart Association BLS healthcare provider completion card and maintain annually with no interruption.
• Knowledge/Skills/Abilities:
  • Demonstrated experience with spreadsheet and word processing applications
  • Proficient in transport tracking technology, with demonstrated understanding of productivity metrics to flex staff to meet volumes
  • Ability to engage and supervise independently working staff
  • Ability to lead effectively in a stressful, fast paced environment
  • Flexibility to adapt to changing priorities with calm and effective response
  • Ability to clearly direct and instruct others and effectively share feedback
  • Organizational and assessment skills to effectively prioritize, coordinate, and schedule variable transport requests.

Preferred Qualifications

• Education: Post-secondary degree

Physical Requirements

• Ability to adapt to a combination of walking, bending, stooping, reaching and lifting throughout the shift.
• Ability to move, lift or position patients.
• Ability to push wheelchairs, stretchers and beds.

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time

Shift Times : 8:00am - 4:30pm

Paygrade : PG-32