Clinical Transporter - Clinical Transport Services

Health First; Palm Bay (FL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Health First is seeking a Clinical Transporter to support safe and efficient transportation of patients and equipment within hospitals. You will work as part of the patient transport team, delivering courteous, timely service and ensuring proper handoffs with nursing staff.

Responsibilities include moving patients by stretcher or wheelchair, documenting transport details, using PPE, and adhering to HIPAA and hospital policies. Per Diem schedule with variable shift times is available.

Qualifications

• High school diploma or equivalent required.
• Current American Heart Association BLS healthcare provider card required and maintained annually.
• Customer service experience preferred.
• Ability to work independently and with limited supervision.
• Ability to work in a fast-paced, stressful environment and adapt to changing priorities.

Responsibilities

• Facilitate safe, efficient movement of patients and equipment using stretchers, wheelchairs, beds, and cribs.
• Assist in transfers between bed, stretcher, and wheelchair while maintaining courteous, professional service.
• Record transport details accurately using TeleTracking and report necessary information.
• Follow PPE usage, HIPAA, OSHA, and Health First policies and procedures.
• Deliver outstanding customer service and maintain respectful relationships with all stakeholders.
• Safely operate stretcher and wheelchair; report equipment issues to supervisor.
• Apply Tele Pak Monitor as required and verify patient rhythm with monitoring staff.
• Perform hand hygiene before and after each patient contact.
• Ensure proper handoff communication with RN at origin and destination.

Skills

Customer Service

Communication

Independent Work

Stress Management

Adaptability

Education

High School Diploma or Equivalent

Job description

To be fully engaged in modeling the Health First I-CARE Values and providing safe and efficient transportation of patients and equipment within the hospitals. The Clinical Transporter is also responsible for providing superior quality, competitive value and outstanding service through transports of patients in a timely and safe manner, working as a team member to achieve goals and objectives of the department.

Job Requirements

To be fully engaged in modeling the Health First I-CARE Values and providing safe and efficient transportation of patients and equipment within the hospitals. The Clinical Transporter is also responsible for providing superior quality, competitive value and outstanding service through transports of patients in a timely and safe manner, working as a team member to achieve goals and objectives of the department.

Primary Accountabilities

• Personally, facilitates the safe, efficient, and expedited movement of patients from area to area via stretchers, wheelchairs, beds, and cribs and expedited movement of patient related items such as belongings, paperwork, labs, and equipment.
• Assists in the safe transfers of customers (such as: from bed to stretcher or wheelchair). Provides courteous, professional service by always introducing self to patient and explaining mode of transport, wheelchair vs stretcher.
• Accurately records the transport and reports the necessary information by correctly using the Teletracking.
• Appropriately utilizes PPE, and follows HIPPA, OSHA, and Health First's Policies and Procedures.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
• Safely operates both stretcher and wheelchair. Reports any issues to Manager. Removes broken or defective equipment immediately.
• Applies Tele Pak Monitor on patient when required, follows process for ensuring patient rhythm is visible and verifies with monitor tech.
• Consistently practices appropriate hand washing before and after each patient encounter.
• Receives and confirms proper discharge paperwork and handoff communication with RN prior to leaving origin and ensures at destination proper handoff is completed per policy.
• Cleans stretcher and wheelchair after each patient transport with hospital approved germicidal product.
• Per Diem associates float to different hospital facilities per guidelines.
• Follows proper Morgue processes to ensure a safe transfer of patient.

MINIMUM QUALIFICATIONS

• Education: High school diploma or equivalent.
• Work Experience: Customer Service, preferred.
• Licensure/Certification: Must hold current American Heart Association BLS healthcare provider completion card and maintain annually with no interruption.
• Knowledge/Skills/Abilities:
• Excellent Customer Service skills and communication
• Ability to work independently and with limited supervision.
• Ability to work effectively in a stressful, fast paced environment.
• Flexibility to adapt to changing priorities with calm and effective response.

Physical Requirements

• Must be able to stand and walk for up to 10 hours per shift, up to 12 hours during disaster response.
• Must be able lift up to forty (40) pounds unassisted.
• Must be able to transport patients using stretcher, wheelchair, and other conveyances.
• Must be capable of pushing or pulling weight up to 250 pounds for 75% of a 10 hour shift.

Competency Assessment/Skills Checklist

• Associates must complete within three months of hire and annually.

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Per Diem

Shift Times : Variable

Paygrade : PG-17