Supervisor, Clinical Laboratory

Natera; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Life and disability insurance

Fertility care benefits

401k plan

Commuter benefits

Employee referral program

Job summary

Natera, a global leader in cell-free DNA (cfDNA) testing, seeks a Supervisor of the Clinical Laboratory to oversee lab staff, coach and develop talent, and partner with senior management to meet quality objectives and GMP/CLIA/CAP guidelines.

The role partners with the manager to ensure daily operations, training, and data review are conducted to uphold high standards of performance and compliance in a fast-paced environment.

Qualifications

• Bachelor's degree in medical technology, laboratory science, chemical, physical, or biological sciences with 4.5+ years of industry-related experience with at least two years in a clinical laboratory.
• Master's Degree in medical technology, laboratory science, chemical, physical, or biological sciences with 2+ years of industry-related experience with at least two years in a clinical laboratory.
• Current ASCP certification in molecular biology (CLS, MLS, MB, MT) preferred.

Responsibilities

• Provide direct supervision to professional individuals and/or skilled contributors.
• Ensure production work meets department goals.
• Administer company policies affecting subordinates.
• Monitor adherence to SOPs and safety procedures.
• Oversee training and development of all staff.
• Document nonconformances and corrective actions; escalate protocol deviations.
• Handle employee issues with manager and HR.
• Align team understanding of instructions and changes.
• Plan and lead shift meetings; meet with team members on goals.
• Serve as go-to person when manager is absent.
• Support lab team in day-to-day tasks.
• Maintain team morale and professionalism; act as role model.
• Identify trends and implement solutions.
• Collaborate with OPS, Accessioning, Engineering, Stats, R&D, Support.

Skills

Leadership

Staff supervision

Coaching

Communication

Data review

Word processing & data management

Education

Bachelor's degree in medical technology

Master's degree in medical technology

ASCP certification (molecular biology)

Job description

Position Summary

The Supervisor of the clinical laboratory is a member of the Operations Department whose role is to oversee employees' performance and serve as a liaison between employees and senior management to meet company goals and quality objectives. The supervisor is responsible for daily supervision of lab staff performing duties such as laboratory testing and data review. Duties include but are not limited to coaching, motivating, staffing, evaluating, and training staff. The supervisor works closely with the manager to ensure company and team goals are met while adhering to good manufacturing practices and CLIA/CAP guidelines.

Primary Responsibilities

• Provides direct supervision to professional individual contributors and/or skilled, support individual contributors
• Ensures production work is consistently completed according to department goals.
• Administers company policies that directly affect subordinate employees.
• Monitors team members to ensure adherence to SOPs and safety procedures
• Oversees training and development of all staff members
• Document nonconformances and all corrective actions taken when test systems deviate from the established performance specifications as needed. Escalates protocol deviation to lead/supervisor.
• Handles employee issues in collaboration with the department manager and Human Resources.
• Ensures alignment with team for reasoning behind instructions/processes and changes
• Plans and leads shift meetings. Meets regularly with individual team members to discuss goals and progress
• Go-to person when manager is not present.
• May assist lab team in day-to-day tasks
• Keeps team morale up and maintains professionalism of team members, including by acting as role model.
• Identifies trends and issues and effectively executes solutions
• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
• Performs other duties as assigned.

Qualifications

• A bachelor's degree in medical technology, laboratory science, chemical, physical, or biological sciences with 4.5+ years of industry-related experience with at least two years working in a clinical laboratory
• Master's Degree in medical technology, laboratory science, chemical, physical, or biological sciences with 2+ years of industry-related experience with at least two years working in a clinical laboratory
• Current ASCP certification in molecular biology (CLS, MLS, MB, MT) preferred.

Knowledge, Skills, And Abilities

• Proven leadership experience
• Able to take on own projects with little supervision.
• Excellent interpersonal, communication, and computer skills
• Excellent oral and written communication skills.
• Word processing and data management skills.

Physical Demands & Work Environment

• Duties typically performed in BSL-2 lab and office setting
• Standing or sitting for long periods of time may be necessary
• Duties may require working weekends and overtime

OUR OPPORTUNITY

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

What We Offer

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/