Supervisor, MLS Data Review

OpenKrill; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401k and commuter benefits

Fertility benefits

Employee referral program

Job summary

Natera is seeking a Laboratory Supervisor to work closely with the manager to meet team goals and ensure high quality work is completed timely.

You will oversee staffing, training, SOP updates, QA/Training collaboration, HIPAA/PHI/privacy compliance, CAPA investigations, and performance reviews while coordinating with OPS, Accessioning, Engineering, Stats, and R&D in a dynamic genetic testing environment.

Qualifications

• 6+ years of experience as a Medical Technologist in a clinical lab setting.
• BS/BA in Biological Sciences or related field.
• Current ASCP board certification or equivalent state licensure.

Responsibilities

• Lead day-to-day staffing, scheduling, and sample run planning.
• Ensure production work meets department goals and quality standards.
• Supervise and train staff; conduct performance reviews and coaching.
• Maintain HIPAA/PHI privacy compliance and incident remediation.
• Coordinate CAPA investigations and root-cause analysis with teams.

Skills

Leadership

Communication

LIMS

Pipetting

Data management

Education

BS in Biological Sciences

ASCP board certification / CA CLS / CGMBS

Tools

LIMS systems

Job description

POSITION SUMMARY:

Works closely with manager to ensure company and team goals are met. Ensures high quality work is completed timely.

PRIMARY RESPONSIBILITIES:

• Responsible for day-to-day staffing/scheduling/setting up sample run schedules.
• Ensures production work is consistently completed according to department goals.
• Ensures all case samples are processed and accounted for.
• High proficiency working within one or more laboratory information systems to ensure all relevant data is correct.
• Monitors cases reaching promised TAT and identify issue/cause/reason for those cases. Work with managers and other departments as needed to prevent future incident.
• Updates SOPs to accurately reflect current practices and works with manager and Document Control/QA/Training team to make effective.
• Monitors team members to ensure adherence to SOPs and safety procedures
• Oversees training for new hires: works in conjunction with lead to train new hires.
• Investigates/follows up on lab errors (NCR).
• Assists manager in initiating and completing CAPAS.
• Handles employee issues. Collaborates with Manager to resolve issues.
• Ensures alignment with team for reasoning behind instructions/processes, changes that are made, why certain ideas cannot be implemented effectively.
• Meets regularly with individual team members to discuss goals and progress.
• Responsible for staff performance reviews.
• Plans and leads shift meetings
• Adheres to Departmental Expectations
• Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action.
• Go-to person when manager is not present.
• May assist lab team in day to day tasks
• Keeps team morale up and maintains professionalism of team members, including by acting as role model.
• Approves timecards and PTO requests
• Escalates lab issues and team concerns to manager. Communicates the problem and suggests possible solutions.
• Understands the entire lab process and is able to identify and troubleshoot issues when they arise.
• Understands when and how to elevate issues appropriately.
• Make sure the goals set by manager for the team are being met in the lab.
• Performs and completes side projects assigned by the manager.
• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
• Receives assignments in the form of objectives with goals and the process by which to meet goals.
• Provides direction to employees according to established policies and management guidance.
• Administers company policies that directly affect subordinate employees.
• Provides direct supervision to professional individual contributors and/or skilled, support individual contributors
• Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.
• This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.
• Employee must pass post offer criminal background check.
• Performs other duties as assigned.

QUALIFICATIONS:

• 6+ years of experience as a Medical Technologist or equivalent in a clinical laboratory environment.
• BS/BA degree in Biological Sciences, related field, or equivalent
• Current ASCP board certification in Medical Technology or California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist).

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proven leadership experience
• Able to take on own projects with little supervision.
• Excellent interpersonal, communication, computer, troubleshooting, and pipetting skills.
• Excellent oral and written communication skills.
• Word processing and data management skills.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Duties typically performed in office setting
• Standing or sitting for long periods of time may be necessary
• Duties may require working weekends

OUR OPPORTUNITY

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/