Supervisor Clinic Operations - Family Medicine

Providence Health Plan Group; Petaluma (CA); Hybrid; USD 48,000 - 74,000; Full time

Job summary

Providence Medical Foundation is seeking a seasoned administrator to lead front-office operations and align staff with policy-driven care delivery in Petaluma.

You will collaborate with the Medical Office Manager and Chief of Staff to ensure access, compliance, and high-quality patient experiences, while coordinating with physicians, health plans, and administrative teams. This full-time leadership role supports Providence's mission and patient-centered care.

Qualifications

• 3 years of experience in a medical office setting or supervisory/managerial experience.
• Must be able to drive and provide license/auto insurance upon request.
• Bachelor's degree preferred; experience interpreting and implementing policies.

Responsibilities

• Oversee front office staffing levels and operations.
• Collaborate with the Medical Office Manager/Administrator and Chief of Staff.
• Serve as liaison between staff, physicians, health plans, MSO and admin team.

Skills

Supervisory experience

Medical office experience

Driving required

Education

Bachelor's degree

Job description

Description

Works collaboratively with the Medical Office Manager/Medical Office Administrator and the Chief of Staff to ensure appropriate access and delivery of care within the medical office. Functions as a liaison between the site employees, physicians, health plans, MSO and administrative team. Oversees the front office operations including but not limited to appropriate staffing level, delivery and adherence of policies and procedures.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

• Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information.

• 3 years of experience in a medical office setting, or Supervisory/managerial experience.

Preferred qualifications:

• Bachelor's Degree from an accredited institution.

• Experience in the interpretation, implementation, and development operational policies and procedures.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 459500
Company: Providence Jobs
Job Category: Patient Care (Non-Acute)
Job Function: Clinical Care
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 7520 FAMILY MEDICINE CA EL ROSE
Address: CA Petaluma 905 E Washington St
Work Location: Providence Medical Group-After Hrs Care-Petaluma
Workplace Type: On-site
Pay Range: $35.26 - $53.94
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.