Supervisor, Client Partnership

Code3; United States; Remote; USD 102,000 - 123,000; Full time

Job summary

Code3, a leading integrated marketing agency, seeks a Supervisor for Client Partnerships to oversee relationships in the Health, Beauty & B2B vertical. This role involves directing a team, ensuring client strategies align with goals, and providing thought leadership. Ideal candidates will have a strong background in digital media and a passion for client success.

Benefits

Full medical and dental benefits

Generous retirement program

Flexible Time Off

Ongoing learning and development opportunities

Transparent DEIB practices

Qualifications

• 4+ years of digital media experience focused on Commerce media.
• Proven track record of client retention and upsells.
• Experience with Paid Search, Paid Social, or Programmatic clients is a plus.

Responsibilities

• Build and foster collaborative client relationships.
• Translate client briefs into actionable campaign strategies.
• Monitor and evaluate competitive landscape for strategic insights.

Skills

Digital media experience

Client retention

Strategic guidance

Problem solving

Presentation skills

Job description

Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.

Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.

We are looking for a Supervisor, Client Partnership who will be responsible for overseeing client relationships within the Health, Beauty & B2B vertical at Code3. On your accounts you’ll be directing a team and working closely with your peers of channel subject matter experts in Activation and Creative to ensure day-to-day work is on track, and on strategy, while also providing thought leadership to your client. This is an individual contributor position that will ideally take on people manager responsibilities in the future as team and business needs align.

What you’ll do:

• Build and foster collaborative and trusted client relationships, acting as key advisor and partner
• Translate client’s business brief into actionable campaign brief for internal teams that facilitates channel and integrated strategy that delivers on holistic brand goals
• Support and guide the overall strategy & performance on the account and ultimately be responsible for success of the client key metrics
• Elevate channel strategy across all platforms and identify strategy and activation gaps across agency portfolio of clients
• Proactively pressure test and challenge media channel status quo and both external and internal briefs
• Monitor and evaluate the competitive landscape to drive strategic business business insights
• Interpret client needs and feedback into actionable next steps for Code3 team to meet and exceed client expectations
• Collaborate with Finance and Practice managers to assist in hitting profitability goals based on optimal resourcing, SOW and pricing
• Define what internal teams need in order to be successful in driving outcomes and setting expectations with the client
• Evaluate and provide input to Activation team members regarding the most effective digital marketing channels based on client goals and target audience behavior
• Present strategies, reports, and campaign results to clients in a compelling and persuasive manner

Who will love this role:

• A passionate digital marketer who loves to develop strategy for growing and established brands.
• A collaborative and supportive team member who keeps a positive attitude in the quick pace of agency life
• A problem solver who likes to work with internal teams and recommends and anticipates solutions when problems arise
• An exceptional presenter who thrives in communicating analytical information in a simple yet engaging way to clients and stakeholders

You should have:

• 4+ years of digital media experience with a strong focus in Commerce media, primarily on Amazon and Walmart platforms
• A proven track record of success with client retention and upsells
• Experience providing strategic guidance and growth for accounts
• A self-motivated drive and curiosity to learn
• Experience working with Paid Search, Paid Social, or Programmatic clients is a plus (not a must)

Perks and Benefits:

• Full medical and dental benefits and generous retirement program
• Thoughtful parental leave and return program
• Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December
• Ongoing learning and development opportunities
• Commitment to transparent DEIB practices

Code3’s people are what set us apart. We’re dedicated to hiring, retaining, and developing a diverse group of remarkable Coders because we know it’s the way things should be. By prioritizing our commitment to fostering an inclusive, equitable, and safe environment, we are living our mission of fueling the growth of our people. It’s this focus that empowers Coders to not only achieve great work for our clients, but also propel their own development forward and upward. We strongly encourage people from underrepresented backgrounds and all identities to apply even if you don’t feel that you meet all of the requirements above!

If you have any special needs that we can accommodate, please reach out to our team [e-mail] so we can make accommodations.

Salary Information: The base salary range for this position is $102,000 - $122,500 and is commensurate with candidate experience and location. The position also offers a bonus based on company and client success.

For candidates that are based in California, we encourage you to review this important information for California residentshere . For best results, open the link in a new tab.

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