Supervisor- Chick Fil A - Inside IND Airport

OHM Concession Group, LLC; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the food service industry is seeking a Supervisor for the Chick Fil A location inside IND Airport. This role involves assisting the store manager, training staff, and ensuring exceptional customer service. With flexible shifts and competitive wages, it's an excellent opportunity for those looking to advance in the hospitality sector.

Benefits

Medical, dental, and vision benefits for full-time employees

Participation in bonus and employee referral programs

Discounted employee meals

Time and a half pay on six major holidays

Competitive wages and advancement opportunities

Qualifications

• Minimum one year of hospitality experience or six months supervisory experience.
• Legally authorized to work in the U.S.
• Ability to pass pre-employment background check.

Responsibilities

• Assist in maintaining a positive environment and customer service.
• Train team members and uphold cash handling procedures.
• Monitor and coach team members to meet service standards.

Skills

Effective communication

Customer service

Team motivation

Education

High school diploma or GED

Tools

MS Word

Excel

Job description

Supervisor - Chick Fil A - Inside IND Airport

Join to apply for the Supervisor - Chick Fil A - Inside IND Airport role at OHM Concession Group, LLC.

The shift supervisor assists the store manager in maintaining a positive environment, providing fast, efficient, and friendly service to ensure a TOTAL QUALITY EXPERIENCE for customers and team members. Responsibilities include training, customer service, product knowledge, safety practices, and acting as manager on duty in the absence of the store and/or assistant manager.

Flexible shifts and schedules available.

Duties & Responsibilities

• Maintain a clean, organized, and stocked environment; assist in distributing product shipments when necessary.
• Perform all POS duties, front and back of house functions, including opening and closing procedures, coordinating with the Corporate Office as needed.
• Establish effective communication among team members.
• Assist in maintaining proper coverage and schedules, ensuring customer service standards and adherence to meal and break policies.
• Uphold cash handling procedures; be accountable for store funds during shifts.
• Assist in planning and executing sales promotions efficiently.
• Provide guidance and set an example for team members, ensuring SOPs are followed.
• Enforce store policies, merchandising, and cleanliness standards.
• Promote safe work habits; report safety hazards, incidents, and conduct initial investigations.
• Model outstanding service; proactively solve customer problems and develop rapport with customers.
• Monitor, coach, and encourage team members to meet service standards.
• Follow recipes and procedures, maintaining product quality and standards.
• Educate team members on products and services; taste products for quality assurance.
• Provide coaching and training on performance expectations.

Requirements & Qualifications

• High school diploma or GED.
• Minimum one year of hospitality experience or six months supervisory experience; preferred prior supervisory experience.
• Ability to pass pre-employment background check.
• Effective communication in English.
• Availability for overtime, including weekends, evenings, and special events.
• Applicable licenses (e.g., food handlers) as required by law.
• Legally authorized to work in the U.S.
• Computer skills (MS Word, Excel).
• Valid driver's license.
• Polite, neat appearance.
• Ability to motivate team, work standing long periods, bend, kneel, and lift 25+ pounds.

Perks

• Medical, dental, and vision benefits for full-time employees.
• Participation in bonus and employee referral programs.
• Discounted employee meals.
• Time and a half pay on six major holidays.
• Competitive wages and advancement opportunities.

OHM is committed to positively impacting the lives of our Associates, Families, and Business Partners.