Supervisor, Central Services

001 University of Rochester; United States; On-site; USD 62,000 - 84,000; Full time

Job summary

The University of Rochester is seeking a Central Services Supervisor for the ambulatory surgery center in Rochester, NY. This role oversees instrument processing, storage, decontamination, and case-cart distribution to operating rooms, ensuring efficient and compliant central service operations.

You will develop SOPs, supervise staff, train, and schedule, while upholding regulatory standards and coordinating with the inventory manager on supply levels and budgets.

Qualifications

• Bachelor's degree and 1 year of related supervisory experience required.
• Or equivalent combination of education and experience.

Responsibilities

• Supervises and directs Central Service Technician staff.
• Develops specific job assignments.
• Makes decisions and departmental policy on the selection process, disciplinary action and reviews performance of assigned staff.
• Provides training and orientation to staff.
• Schedules staff for daily assignments, performs annual reviews and disciplines staff as needed.
• Investigates complaints from users and follows through with appropriate action to the inventory manager as designated by the business manager.
• Responsible for the issuance of credits and returns of supplies for inventory system.
• Coordinates delivery of special requests for specific cases.
• Maintains inventory and works closely with the inventory manager to ensure proper level of supplies.
• Establishes and maintains positive relationships with user departments.
• Serves on Committees.
• Attends staff meetings and meetings with user departments to discuss operational and service functions.
• Develops and maintains inventory of supplies, equipment and instrumentation necessary for efficient operation of Central Service.
• Formulates policy and procedures for the decontamination and sterile processing of instrumentation and equipment.
• Maintains records in accordance with standards established by the Associate for the Advancement of Medical Instrumentation (AAMI).
• Orients staff to sterilization and decontamination process and record keeping.
• Assists in the development, interpretation and administration of departmental policies.
• Provides input for the formulation of capital and operating budgets.
• Conducts meetings with assigned staff to review and discuss procedures and problems relating to operations and prepares minutes of meetings.
• Maintains records of function, such as employees, productivity and service.
• Recommends methods for improvement in these areas.
• Other duties as assigned.

Skills

Supervisory experience

Central Services

Inventory management

Regulatory compliance

Education

Bachelor's degree

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 180 Sawgrass Dr, Rochester, New York, United States of America, 14620 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500483 Ambul Surg Ctr-Sawgrass Work Shift: UR - Evening (United States of America) Range: UR URCB 211 H Compensation Range: $30.00 - $40.50 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

• Supervises and directs the activities of Central Services, including supply distribution, storage and inventory, decontamination and sterile processing of instrumentation, and preparation and distribution of case carts to the operating rooms at the ambulatory surgery center (ASC).
• Develops and implements standard operating procedures to ensure efficiency and compliance with regulatory standards.
• Supervises a team of central services staff, providing guidance, training, and performance evaluations.

ESSENTIAL FUNCTIONS

• Supervises and directs Central Service Technician staff.
• Develops specific job assignments.
• Makes decisions and departmental policy on the selection process, disciplinary action and reviews performance of assigned staff.
• Provides training and orientation to staff.
• Schedules staff for daily assignments, performs annual reviews and disciplines staff as needed.
• Investigates complaints from users and follows through with appropriate action to the inventory manager as designated by the business manager.
• Responsible for the issuance of credits and returns of supplies for inventory system.
• Collects and screens requisitions for processing.
• Verifies accuracy of reports, including Patient Charge System.
• Coordinates delivery of special requests for specific cases.
• Maintains inventory and works closely with the inventory manager to ensure proper level of supplies.
• Establishes and maintains positive relationships with user departments.
• Serves on Committees.
• Attends staff meetings and meetings with user departments to discuss operational and service functions.
• Develops and maintains inventory of supplies, equipment and instrumentation necessary for efficient operation of Central Service.
• Formulates policy and procedures for the decontamination and sterile processing of instrumentation and equipment.
• Maintains records in accordance with standards established by the Associate for the Advancement of Medical Instrumentation (AAMI).
• Orients staff to sterilization and decontamination process and record keeping.
• Assists in the development, interpretation and administration of departmental policies.
• Provides input for the formulation of capital and operating budgets.
• Conducts meetings with assigned staff to review and discuss procedures and problems relating to operations and prepares minutes of meetings.
• Maintains records of function, such as employees, productivity and service.
• Recommends methods for improvement in these areas.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

Bachelor's degree and 1 year of related supervisory experience required Or equivalent combination of education and experience

LICENSES AND CERTIFICATIONS

If hired on or after January 1, 2014, candidate must pass a nationally accredited central service exam for central service technicians; and hold and maintain one of the following credentials administered by a nationally accredited central service technician credentialing organization within 1-1/2 years required.

• CRCST - Certified and Registered Central Service Technician
• CSPDT - Certified Sterile Processing and Distribution Tech
• A substantially equivalent credential
• International Association of Healthcare Central Service Material Management Certification in Healthcare Leadership upon hire preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.