Supervisor Center Administrator

humana; Saint Petersburg (FL); On-site; USD 59,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings

Paid time off

Job summary

Humana's Conviva Senior Primary Care seeks a Supervisor, Center Administration to lead center operations, staff, and collaboration with clinicians to ensure efficient outpatient care.

The role focuses on scheduling, policy implementation, and day-to-day oversight, with strict adherence to patient care standards and Humana's vaccine and TB screening programs.

Qualifications

• 3+ years of operational leadership in a multi-physician office or clinical group.
• Experience leading front of house management and clinical operations.
• Strong interpersonal skills interfacing with physicians, staff and executives.

Responsibilities

• Direct and supervise a team across front of house and clinical operations.
• Plan staffing, scheduling and daily operations for the center.
• Collaborate with clinicians to optimize patient outcomes.
• Ensure policy compliance and adherence to TB screening and vaccine programs.

Skills

Leadership experience

Front of house management

Clinical operations

Education

Bachelor's degree in Healthcare Administration

Tools

EMR/HIM systems

Job description

Become a part of our caring community

The Supervisor, Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Supervisor, Center Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

The Supervisor, Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically are related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature, and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies.

Use your skills to make an impact

Required Qualifications

• Must be able to work on-site at assigned Center(s).
• 3+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
• Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.
• Proven interpersonal skills with the ability to interface effectively both internal and external with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organization and other health plan staff.
• Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.
• Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance.

Preferred Qualifications

• Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
• Basic knowledge of Population Health Strategy
• Familiarity with Medicare
• Experience managing a budget of $500,000+

Work Hours: Mondays - Fridays (8AM-5PM)

Location: St. Petersburg, Florida

You will be reporting to the Market President

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $58,700 - $70,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care:

Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company:

CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a