Supervisor - Care Coordination Innovation Care Partners

74 Innovation Care Partners; United States; Sur place; USD 80 000 - 110 000; Plein temps

Résumé du poste

HonorHealth is seeking a Supervisor of Care Coordination in Scottsdale, AZ to lead the care coordination team, coordinate daily operations, and ensure compliant outpatient care models. You will support care coordinators, manage caseloads, and liaise with hospital teams and PCPs to optimize transition planning.

The role requires Associates or related healthcare education, 1 year in care coordination with supervisory experience, and BLS certification.

Qualifications

• Associates or health care related advanced education required.

Responsabilités

• Assist care coordinators and supervise daily operations.
• Coordinate discharge plans with hospital case managers.
• Monitor post-hospital outpatient follow-up and billing-related activities.
• Communicate discharge and care plans to PCPs and care managers.
• Maintain regulatory compliance and participate in quality improvement.

Connaissances

Care coordination

Leadership

Regulatory compliance

Behavioral interview techniques

Formation

Associates or health care related advanced education

Outils

BLS

Description du poste

Primary City/State: Innovation Care Partners - 8901 E Mountain View Rd Scottsdale, AZ 85258 Category: Patient Services Shift: Day Department: Care Management Monday - Friday 8:00 -4:30 Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY The Supervisor of Care Coordination is an integral member of the care management team, coordinating with the daily operations and assignments for the care coordinators. This position works collaboratively with the management staff for the Care Coordination program, providers, Care Coordinators and other health care professionals/agencies to ensure smooth and compliant operations to the intensive outpatient care model and guardrails.

ESSENTIAL FUNCTIONS Assists Care Coordinators in identifying readmission risk and barriers to care outpatient including home support, medication management, expectation, on-boarding process of new practice(s), etc. Coordinates with hospital case manager regarding discharge plans. Monitors and engages care coordinator in IOCP model. Ensure effective post-hospitalization telephonic monitoring, and TCM appointment maintenance for enhanced billing. Reviews documentation, case closure appropriateness, and enrollment volumes to programs Facilitates daily operations of assigned care coordinators, to include managing caseload, ensuring post hospital outpatient follow-up appointment compliance and super visit/shared action planning development. Communicates (verbal, written) information regarding inpatient stay and discharge plans to patient’s PCP/office care manager/health coach. Assures effective transition and final hand-off to the patient’s PCP and his/her office based care manager/health coach. Coordinate with organization(s) (employee plan) or Payer Care Management regarding support desired/required. Facilitates and promotes a collaborative process and communication between all health care team members, inclusive patients/clients, families and significant others to ensure the process of integrated care services are targeted, appropriate, and beneficial to the population served in the Comprehensive Care Coordination Program Performs active listening, uses behavioral motivation interviewing (BMIT) and open ended questioning techniques and guided care goal setting for the patient and ensures aligned care coordinators utilizes BMIT. Maintains all regulatory and compliance educational requirements, participates in continuing education, quality improvement activities, developing and maintaining Clinical Scorecard. Performs other duties as assigned.

EDUCATION Associates Required Associates or health care related advanced education. Preferred

EXPERIENCE 1 year as Care Coordinator or Supervisory experience in a clinical setting Required 2 years Care Coordinator with leadership experience Preferred

LICENSE AND CERTIFICATIONS Basic Life Support (BLS) - Certification Required Fingerprint Clearance Card (FPC) - Certificate State Current and valid Required

We’re all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago.

Come join us and go all in for your career.