Supervisor- Cardiothoracic Clinic- Full Time

Henry Ford Health; Southfield (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Henry Ford Health is seeking a dynamic Supervisor to lead the Cardiothoracic Surgical Center across multiple locations in Michigan. You will supervise staff, support clinical operations, and ensure the delivery of excellent patient care. The ideal candidate should have prior supervisory experience and strong leadership skills.

This position requires a high school diploma/GED and proficiency in electronic health records. Join us to foster a collaborative work environment and support quality patient services.

Qualifications

• High school diploma/GED is required.
• Previous supervisory or healthcare leadership experience is essential.
• Strong interpersonal, communication, and organizational skills are needed.

Responsibilities

• Supervise assigned staff across multiple practice locations.
• Coordinate staff training and mentoring programs.
• Monitor staffing needs and ensure efficient operations.

Skills

Leadership and team-building skills

Interpersonal and communication skills

Organizational skills

Problem-solving abilities

Customer service focus

Education

High school diploma/GED

Tools

Electronic health records

Standard office software

Job description

Location

Novi, Southfield, Rochester, and Detroit, Michigan

Department

Cardiothoracic Surgical Center

Position Type

Full-Time

Position Summary

The Cardiothoracic Surgical Center is seeking a dynamic and experienced Supervisor to provide leadership and operational oversight across four practice locations in Novi, Southfield, Rochester, and Detroit. This position is responsible for supervising assigned staff, supporting clinical and administrative operations, and ensuring the delivery of high-quality patient care and service excellence. The Supervisor will work closely with providers, leadership, and multidisciplinary teams to promote a collaborative work environment, maintain compliance with organizational standards, and support continuous improvement initiatives across all practice sites.

Essential Responsibilities

• Supervise assigned staff in the performance of daily activities and responsibilities across multiple practice locations.
• Coordinate and oversee staff orientation, onboarding, training, coaching, and mentoring programs.
• Assist leadership with employee performance evaluations and ongoing performance management processes.
• Monitor staffing needs and workflow to ensure efficient operations and optimal patient experience.
• Ensure staff compliance with departmental and organizational policies, procedures, protocols, and regulatory requirements.
• Participate in multidisciplinary meetings, committees, and workgroups focused on operational improvements, quality initiatives, and implementation of new services.
• Serve as a resource for staff by providing guidance, support, and problem resolution.
• Foster a culture of teamwork, accountability, professionalism, and continuous learning.
• Collaborate with providers and leadership to identify opportunities for process improvement and operational excellence.
• Support organizational goals and strategic initiatives across all assigned locations.

Required Experience/Education

• High school diploma/GED
• Previous supervisory, lead, or healthcare leadership experience.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with electronic health records and standard office software.

Preferred Experience

• Medical Assistant experience

Knowledge, Skills, And Abilities

• Demonstrated leadership and team‑building skills.
• Ability to coach, mentor, and develop staff.
• Strong problem‑solving and decision‑making abilities.
• Excellent customer service and patient‑centered focus.
• Ability to collaborate effectively with physicians, advanced practice providers, clinical staff, and administrative teams.

Additional Information

• Organization: Henry Ford Providence Hospitals
• Department: AMG Cardiothoracic Surg Assocs
• Shift: Day Job
• Union Code: Not Applicable