Supervisor - Cafeteria

ServiceSource Inc; Virginia (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Disability & Life Insurance

403(b) Retirement plan

FSAs/HSAs

Employee Assistance Program

Wellness Program

Tuition Assistance

Paid time off

Job summary

The Cafeteria Supervisor at Quantico, VA oversees front-of-house operations and manages Zone Supervisors and FOH staff, including staffing, training, and performance evaluations.

The role emphasizes safety compliance, quality assurance, and cost-effective practices aligned with budget goals, with a focus on coaching and continuous improvement across shifts.

Qualifications

• High school diploma or GED required; some college preferred.
• Five years’ experience in managing a cafeteria or multi-food service facility.

Responsibilities

• Oversee front-of-house operations and supervise Zone Supervisors and FOH staff.
• Assist with hiring and performance evaluations; foster a positive work environment through coaching and conflict resolution.
• Develop and maintain training programs for FOH associates; ensure safety, sanitation, and service standards.
• Supervise daily food service operations; monitor equipment and food safety logs; ensure quality and compliance.
• Oversee cash handling; assist with procurement; align practices with budget goals.
• Lead safety, sanitation, equipment maintenance, and quality control initiatives.

Skills

Sanitation

Training

Security

Food preparation

Customer relations

Safety and accident prevention

Equipment maintenance

Interpersonal skills

MS Office

Education

High school diploma or GED

Some college preferred

Tools

Microsoft Office

Job description

## Supervisor - CafeteriaApplylocations: Quantico-VAtime type: Full timeposted on: Posted Todayjob requisition id: 2026-9063*Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and* *strengthen communities**.***Job Summary**The Café Supervisor oversees front-of-house operations, ensuring consistent execution of food service standards and staff performance. This role includes direct supervision of Zone Supervisors and FOH staff, with responsibility for staffing, training, safety compliance, and quality assurance. The Supervisor exercises independent judgment in daily operations and supports strategic planning and continuous improvement.**Primary** **Duties****Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** These duties and responsibilities will be rated on the Annual Performance Review.* Manage Zone Supervisors and FOH staff, assisting with hiring and performance evaluations, and foster a positive work environment through coaching and conflict resolution.* Develop and maintain training programs for FOH associates, ensuring timely completion and adherence to safety, sanitation, and service standards.* Supervise daily food service operations, monitor equipment and food safety logs, and ensure consistent quality and compliance during all meal periods.* Oversee cash handling procedures and assist with food and supply procurement, ensuring cost-effective practices aligned with budgetary goals.* Lead initiatives in safety, sanitation, equipment maintenance, and quality control, while collaborating with leadership to refine operational procedures.**Additional** **Responsibilities*** Post daily menus for the current/next day meals and post forecast for the team to see the upcoming amount of forecasted guests arriving.* Perform daily facility inspections and forward reports of deficiencies to the Unit Manager or General Manager.* Perform pre-service meeting with FOH Associates daily to go over any new concerns or issues that are of importance.* Perform personnel hygiene and unumiform inspections during daily pre-shift meetings* Perform Quality Control inspections in all areas of the contract daily with Xenia or on the paper copy if unable to use the phone based inspection.* Coordinate and assign staff to workstations throughout the shift, ensuring roles are rotated regularly to promote cross-training and prevent task fatigue**.*** Follow all safety rules of your work site. Report all unsafe conditions or accidents to your supervisor and follow all Safety protocols and procedures. Practice standard precautions (formerly universal precautions) at all times.* Perform other responsibilities as assigned.**Qualifications: Education, Experience, and Certification(s****)*** High school diploma or General Educational Development (GED) required. Some college preferred.* Five years’ experience in managing a cafeteria or multi-full food service facility preferred.* Serve-Safe Manager Certification or ability to obtain within six months required.**Knowledge, Skills, and Abilities*** Must be thoroughly knowledgeable in the following areas: sanitation, conducting training, security, food preparation, customer relations, menu selection, safety and accident prevention, equipment maintenance.* Must have the ability to interact effectively with a wide range of constituencies in a diverse community and environment.* Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws. Adhere to all Network and /or Affiliate safety plans, policies, practices and standards.* Requires strong interpersonal skills and the ability to communicate verbally and in writing.* Basic ability to operate a computer using Microsoft Office software, Microsoft PowerPoint and Microsoft Excel.**Physical Demands**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.**Work Environment**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually loud.**What We Offer – for Benefit Eligible Employees May Include:**Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:* Health coverage for you and your family through Medical, Dental, and Vision plans.* Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.* A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.* Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.* To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.* A generous paid time-off program in which the benefits increase based on your tenure with the company.We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. *We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.*