Supervisor, Business Services, Commercial Billing

Seattle Children's; United States; À distance; USD 75 000 - 113 000; Plein temps

Résumé du poste

Seattle Children’s is seeking a revenue cycle supervisor to oversee day-to-day operations, recruit and coach staff, and drive process improvements across the team. You will ensure service quality and compliance while aligning workflows with other hospital leaders to support department goals.

The role emphasizes leadership, collaboration, and the ability to manage change in a high‑production environment within a pediatric health system.

Qualifications

• High school diploma or equivalent; 4+ years in revenue cycle in hospital/clinic.
• Leadership or coaching role with peers; training or committee work.
• Experience implementing process improvement in a team.

Responsabilités

• Supervise and coordinate day-to-day revenue cycle operations.
• Recruit, coach, and develop staff; monitor service quality.
• Escalate issues and implement improvement initiatives.
• Ensure compliance with production requirements and align workflows with hospital leaders.

Connaissances

Leadership

Coaching

Process improvement

Collaboration

Problem solving

Staff development

Formation

Associate's degree

Bachelor's degree

Description du poste

Supervise and coordinate the day-to-day operations and activities of assigned revenue cycle team. Responsibilities include executing operational decisions made to support department and team goals, personnel recruitment, staff coaching and development, monitoring service quality standards, escalating issues, implementing improvement and innovation initiatives and maintaining an effective daily management system. Ensures operations are compliant and meet specified production requirements. Aligns workflows with other revenue cycle and hospital operational leaders and teams as required.

Required Education and Experience

High school diploma or equivalent experience. Minimum four years experience in a hospital, medical, dental or behavioral health clinic revenue cycle setting, with at least one year with progressively responsible assignments, training, committee work, project management or team leadership role which requires coaching or leading peers. Technical knowledge in at least one of the following: commercial or government insurance medical, dental or behavioral health billing, accounts receivable management, payment posting, or health insurance authorization. Experience working in a high production setting, focused on collaboration, problem solving. Experience implementing process improvement and change management in a team setting.

Required Credentials

N/A.

Preferred

An Associates or Bachelor of Arts or Science. Two years experience in a formal leadership role. Experience leading process improvement and change management projects in a team setting. Experience working in an interactive customer service role. Technical knowledge in two or more of the following: commercial or government insurance medical, dental or behavioral health billing, accounts receivable management, payment posting, or health insurance authorization. Experience supervising or leading a culturally diverse staff.

Compensation Range

$75,214.00 - $112,822.00 per year

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors .

Benefits Information

Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children's – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country.

U.S. News & World Report consistently ranks Seattle Children's among the nation’s best children’s hospitals. For more than a decade, Seattle Children's has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.

Our Commitment

Seattle Children's welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children's is proud to be an Equal Opportunity Workplace and Affidative Action Employer.