Supervisor-Business Operations

Loma Linda University Health; Redlands (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Loma Linda University Health in Redlands, CA seeks a Supervisor*Business Operations to oversee Pathology - Billing, ensuring staffing levels align with revenue cycle goals and service standards. You will guide processes to improve insurance collections and maintain productivity.

The role requires knowledge of ICD/CPT coding, strong supervisory and multitasking abilities, and the ability to communicate effectively with the A/R Manager.

Qualifications

• High school diploma required; postsecondary in business/accounting preferred.
• Minimum two years medical billing/auditing/collections for all insurance/third party claims.
• Minimum one year supervisory experience in patient accounting preferred.
• Knowledge of ICD and CPT coding systems required.

Responsibilities

• Oversee unit staffing to maximize insurance collections and productivity.
• Motivate employees to promote problem solving and creative thinking.
• Communicate with A/R Manager regarding status of work in progress.
• Develop and change processes to meet payor directives and unit goals.

Skills

ICD/CPT coding

MS Office

Billing & Collections

Supervisory Skills

Critical Thinking

Detail Oriented

Multitasking

Communication under pressure

Education

High School Diploma or GED

Postsecondary in Business/Accounting

2+ years medical billing/auditing/collections

1+ year supervisory experience in patient accounting

Tools

Word

Excel

Outlook

PowerPoint

Job description

Department

UHC: Pathology - Billing

Job Summary

Supervisor*Business Operations oversee unit to maintain consistent staffing necessary to achieve maximum insurance collections and productivity and to meet Unit goals. Responsible for the quality management of their unit. Motivates employees to promote creative thinking and problem solving. Communicates regularly with A/R Manager regarding status of work in progress. Maintains knowledge of physician revenue cycle operational standards for their Unit to develop and change processes or procedures to meet changing payor directives. Prioritizes projects and delegates to appropriate parties. Performs other duties as needed.

Education and Experience

High School Diploma or GED required. Some post high school education in Business and/or Accounting preferred. Minimum two years medical billing/auditing/collection experience for all insurance and third party claims required. Minimum one year of supervisory experience in patient accounting in a Physician Business Office setting preferred.

Knowledge and Skills

Working knowledge of ICD and CPT coding systems required. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications

Valid driver's license required at time of hire.

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.