Supervisor, Biorepository Operations

Azenta Inc.; Indianapolis (IN); On-site; USD 65,000 - 88,000; Full time

Job summary

Azenta Inc. in Indianapolis, IN is seeking a Supervisor of Biorepository Operations to lead the Biobank team, oversee sample receipt, labeling, accessioning and storage, and ensure quality and regulatory compliance.

You will set goals, coach staff, drive process improvements, coordinate across shifts, and work with PMO to meet customer expectations. The role emphasizes safety, data accuracy, and proactive issue resolution.

Qualifications

• Bachelor’s degree required with 2+ years of people/functional experience; alternative pathways with 4+ years (2+ years in people/functional) or 5+ years with HS diploma.
• Experience in FDA regulated industry (GMP or GLP) preferred.
• Previous sample and/or data management experience preferred.

Responsibilities

• Set and track goals and daily work assignments for the Biobank team.
• Promote collaboration across shifts, teams and departments.
• Manage personnel, inventory, metrics, and resources to meet department objectives.
• Enforce quality and regulatory compliance across processes.
• Communicate team updates with data, reports, and documentation as needed.
• Oversee sample receipt, labeling, accessioning, and storage location assignment.
• Escalate issues and drive resolution of operational, quality, or financial concerns.
• Lead performance reviews and coach staff for development.
• Lead continuous process improvements and corrective actions.

Skills

People management

Leadership

Team coordination

Education

Bachelor’s Degree

Associate Degree

HS Diploma

Job description

Job Title

Supervisor, Biorepository Operations

How You’ll Add Value

This Biorepository Supervisor serves as the point of contact for all sample service requests and deliveries, is responsible for both operational and quality excellence, and provides technical and managerial guidance to the team.

What You’ll Do

• Set, maintain, track and communicate all goals and objectives — including individual learning plans, individual/team/department goals, and daily work assignments
• Promote collaboration across all shifts, teams and departments
• Manage all aspects of Biobank team including personnel, productivity, general inventory, team metrics, and resources in support of department objectives
• Enforce all policies and procedures with attention to quality compliance
• Effectively communicate all team affairs as needed and provide data, reports, and documentation as requested to support Lead Supervisor/Director
• Work with PMO to ensure customer expectations are met
• Oversee and participate in the receipt of packages, sample data entry, accessioning of samples, labeling samples, and assigning storage locations to samples as needed
• Proactively manage and drive the resolution of assigned clients’ issues
• Recognize and escalates, and ensure resolution of operational, quality, or financial concerns of the team/department
• Write and present semi-annual and annual performance reviews for assigned staff including the initiation of commendation or disciplinary action as applicable
• Coach and assist staff in their career development efforts
• Promote culture of continuous process improvement by leading, participating, and implementing improvements
• Facilitate or participate in identification and execution of effective corrective and preventative actions
• Document and follow through with root cause analysis for departmental errors
• Generate change control requests and initiate/investigate nonconformance as necessary
• Review QRs identified by team members and send initial notification to PM and client
• Perform or facilitate the creation of client specific SOPs, job aids and other customer documents
• Ensure all service/process failures are identified, investigated and appropriately resolved
• Ensure equipment and facility are maintained in good working order
• Maintain a safe work environment by following all established safety and universal precautions guidelines and procedures
• Direct and effectively plan daily activities of Biobank technicians, assigning work accordingly

Your Management Responsibilities

• Hiring & Staffing
• Skills assessment
• Resource planning
• Competency based, quality hiring
• Effective onboarding
• Collaboration
• Constructive conflict
• Appropriate follow‑up
• Hold self and other accountable
• Build relationships & partners across functions
• Considers and communicates cross‑functionally
• Communication to Inspire & Empower
• Regular meaningful communications
• Connection of department & individual purpose to strategic direction
• Follow‑up to address obstacles
• Performance Management
• Reinforce behaviors that drive results
• Assess – right person in the right job
• Feedback / coaching
• Raising the bar; increasing contribution
• Address misaligned or misplaced talent
• Develop People
• Dialogue about skills & behaviors for success at Azenta
• Understanding employee aspirations
• Opportunities for experiential learning & growth
• Experience planning & delegate to develop

What You Will Bring

• Bachelor’s Degree + 2 years of people and functional experience OR Associate Degree + 4 years of experience (2 years must be in people and functional experience) OR HS Diploma + 5 years of experience (2 years must be in people and functional experience) OR one year experience as a Team Coordinator at Azenta with no correction action of any type (documented warnings/PIP) within the last 6 months
• Experience in FDA regulated industry (GMP or GLP) preferred
• Previous sample and/or data management experience preferred

Physical Requirements

Able to lift 50 lbs

Your Working Conditions

Employee will be working in an area with potentially infectious materials. Employee will be responsible for maintaining a clean work environment and enforce and follow Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.

Equal Opportunity Employer

Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

Base Compensation

$65,000.00 - $88,000.00 (estimates based on market data; final compensation may vary based on experience, education, qualifications, performance, and geographic location).