Supervisor, Behavioral Tech- Night Shift

Paycom - ATS; Kissimmee (FL); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

PTO & Holidays

Medical, Dental, Vision Insurance

Life and AD&D Insurance

Short-Term Disability

401(k) Retirement Plan

FMLA Leave

Training & Development

Job summary

Park Place Behavioral Health Care, a long-standing provider of behavioral health services, is seeking a Lead Behavior Technician/ Supervisor to oversee daily operations in the inpatient and crisis units. You will supervise staff, support crisis management, ensure accurate documentation, and participate in program development to improve client independence.

The role requires a 24/7 availability, strong organizational skills, and proficiency with MS Office and electronic health records.

Qualifications

• Maturity and sensitivity to the needs of PPBH clients.
• Ability to provide crisis intervention and aggressive behavior management.
• Ability to navigate an electronic health record.
• Ability to communicate needs of clients to staff.

Responsibilities

• Provide direct supervision, support and feedback to Behavior Techs.
• Collaborate with the Behavior Tech Manager on performance evaluations.
• Maintain staffing ratios and approve timecards/PTO.
• Assist in onboarding and training of new employees.
• Ensure documentation accuracy and compliance with safety standards.

Skills

Crisis Intervention

EHR Proficiency

Communication Skills

Behavioral Health Knowledge

Education

High School diploma or GED

Tools

MS Office

Job description

Job Details: Job Location: Kissimmee, FL 34741, Position Type: Full Time, ABOUT US:

At Park Place Behavioral Health Care, we've been leading the way in mental health and substance use disorder services since 1976. As a multi-site facility, we provide a full spectrum of innovative behavioral health services tailored to meet the needs of both inpatient and outpatient clients.

We're more than just a workplace. We’re a mission-driven community dedicated to improving lives. Every member of our team plays a vital role in empowering individuals and families to achieve wellness, live self-directed lives, and reach their full potential. Join our team of over 300 passionate professionals and become part of something meaningful.

We’re proud to foster a diverse, inclusive, and respectful environment where every voice matters. We know that embracing different backgrounds and perspectives not only strengthens our culture but also enhances the care we provide.

WHY WORK WITH US?:

We offer more than just a job. We offer growth, balance, and the opportunity to make a difference.

Our benefits include:

• Paid Time Off & Holiday Pay
• Medical, Dental, and Vision Insurance
• Basic Life and AD&D Insurance
• Short-Term Disability
• Flexible Spending Accounts
• 401(k) Retirement Plan
• FMLA Leave
• Ongoing Training & Development
• Flexible Work Options (Full-time, Part-time, Contract)
• Career Advancement Opportunities

With 50 years of service in the community, Park Place Behavioral Health Care is a trusted leader with stability, flexibility, and purpose.

ABOUT THE ROLE

SUMMARY:

Responsible for ensuring high quality of care for all individuals in the program and for assisting individuals to increase their independence and overall behavioral status. Provide leadership and direction for Behavior Techs in the Access Inpatient, Adult and Children Crisis Unit (CSU/CCSU), Detox, Res 1, 2, 4, and oversee daily tasks.

SUPERVISORY RESPONSIBILITIES:

Behavioral Techs and Lead Behavioral Tech

Essential Duties and Responsibilities:

The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job.

• Master all skills and competencies of a Behavior Technician.
• Provide direct supervision, support and feedback regarding performance to all Behavior Techs.
• Collaborate with the Behavioral Tech Manager on the performance evaluation of Behavior Techs and recommend or participate in the positive direction process as appropriate.
• Maintain the appropriate staffing ratio through staff scheduling to include responding to any call-outs.
• Approve timecards and PTO requests.
• Assist in the onboarding process of new employees through training and modeling.
• Assist the Behavioral Tech Manager in all areas of the support plan process.
• Participate and assist in the assessment and development of programs to enhance and increase each person’s independence and improve overall behavioral status.
• Provide guidance during behavioral crises, ensuring that procedures are implemented according to approved behavior plans and crisis management protocols.
• Manage individual serve properties/possessions by accurately recording and storing.
• Ensure all required reports/documents are completed on time and complete documentation audits to ensure compliance in the areas of safety, behavior, central files, and daily communication logs.
• Assist in maintaining adequate accessible food and supplies for the residential units.
• Willingness to work variable hours (potential for days and weekends)
• Delegate details as appropriate.
• Manage case records to ensure that proper documentation meets standard of practice requirement.
• Ensure the consistency of clinical charting standards and requirements in the Access Inpatient, CSU/CCSU, Detox, and Res 1, 2, and 4.
• Other duties as assigned by Manager.

QUALIFICATIONS: CORE COMPETENCIES:

• Maturity and sensitivity to the special needs of PPBH clients while possessing the knowledge of behavioral health and medical conditions.
• Ability to provide crisis intervention/stabilization and aggressive behavior management to individuals served in a safe, culturally sensitive and gender specific manner.
• Ability to utilize and navigate an electronic health record.
• Ability to communicate needs of persons served and information to behavioral healthcare staff.
• Ability to utilize and navigate an electronic health record.
• Ability to communicate clearly about the needs of the program.

QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE:

• As a 24 hour facility you are required to be available 24 hours a day/7 days a week.
• High School graduate or G.E.D. Certificate.
• 2 + years of experience in mental health and lead or supervisory experience.
• Maturity and sensitivity to the special needs of the mentally ill population.
• Ability to assess needs of consumers.
• Good organizational, interpersonal and communication skills.
• Ability to work independently with minimal direction supervision.
• Ability to work a flexible schedule when necessary.
• Ability to read and interpret documents.
• Ability to write reports and correspondence.
• Ability to speak effectively before groups or employees.
• Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers, and standard office productivity software

REQUIREMENTS:

• A valid Class E Drivers’ License for positions that require driving personal or Agency vehicle on Agency business.
• Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required)
• PPBH is a 24/7 Agency. All employees must be available as needed when required.

PHYSICAL DEMANDS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; stoop; kneel; crouch; or crawl; and talk or hear.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate with a fast paced work environment.

We are an equal opportunity employer, and we are committed to providing equal employment opportunities to all employees and applicants. We also participate with the Florida Care Provider Background Screening Clearinghouse for all employment backgrounds. Please refer to this link for more information: https://info.flclearinghouse.com