Supervisor, Assessment

Memorial Physician Practices; Raleigh (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Job summary

Triangle Springs is seeking an Assessment Supervisor to join our behavioral health team in Raleigh. The role supports initial responses, assessments, referrals, and appropriate care designations with a focus on accurate documentation and coordination with physicians.

You will lead staff during the shift, ensure proper paperwork and insurance interactions, and emphasize patient-centered service while maintaining operational efficiency.

Qualifications

• Associate's Degree in Nursing or Master's in Social Work/Counseling required.
• Current unencumbered clinical, social work, or RN license.
• CPR certification and CPI training within 30 days.

Responsibilities

• Facilitates response to requests for services, including initial response, assessment and referral.
• Delivers evaluation, documents symptoms and needs, provides information for LOC determination.
• Displays excellent customer service to patients, visitors and staff.
• Maintains pre-admission and admission paperwork with accuracy and insurance coordination.
• Ensures staffing coverage and manages shift for the team.
• Monitors attendance and call logging; coaches staff on clinical decisions.
• Ensures documentation completion and required follow-up tasks before shift end.

Skills

Customer service

Clinical assessment

Documentation

Education

Associate's Degree in Nursing

Master's degree in Social Work/Counseling

Job description

Schedule: Full-time

4pm-12am flexible hours and days

Your experience matters

Triangle Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.

As an Assessment Supervisor joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

An Assessment Supervisor who excels in this role:

• Facilitates response to request for services, including the initial response, the assessment and referral process, the designation of appropriate level of care, admission into services and appropriate follow up activity
• Conducts initial evaluation, initiates the assessment, documenting patient symptomology, functioning, needs and provides information to MD for LOC determination
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors and coworkers in a prompt and courteous manner
• Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA
• Maintains all pre-admission and admission paperwork with accuracy, completes all per-certification with insurance companies
• Ensures appropriate staffing for shift
• Minimizes use of overtime
• Assists in monitoring attendance
• Educates and coaches staff and acts as a point person for clinical decisions
• Reports all issues and incidents to the Director of appropriately
• Ensure staff has completed all needed documentation, call logging, insurance calls, and additional tasks prior to the end of shift

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

What we're looking for

• Education: Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.
• License: Current unencumbered clinical, social work, or RN license
• Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days.

More about Triangle Springs

Triangle Springs is a 77- bed behavioral health hospital that has been offering exceptional care to the Raleigh community for over 8 years. We are proud to be recognized as Joint Commission Accredited and Psych Armor Certified.

EEOC Statement

"Triangle Springs Hospital" is an Equal Opportunity Employer. Triangle Springs Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.