Supervisor, Assembly - PM

1-800-FLOWERS.COM, INC.; Obetz (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

1-800-FLOWERS.COM, INC. is seeking an Assembly Supervisor to provide shift-level leadership for production and gift assembly at the Obetz facility.

You will ensure daily schedules, workforce deployment, quality standards, and food safety compliance in a high-volume, seasonal environment. The role involves staffing allocation, workflow prioritization, and performance management to meet targets and service commitments, while protecting product quality, throughput, and workforce engagement in a

Responsibilities

• Lead daily assembly operations including kitting, gift building, palletizing, and line balancing
• Ensure production schedules are executed accurately and on time
• Monitor workflow and remove bottlenecks to maintain throughput targets
• Optimize line efficiency and labor utilization
• Escalate production risks and recommend corrective actions to Sr. Manager, Assembly
• Supervise, coach, and develop frontline associates and leads
• Conduct performance evaluations and administer corrective action when necessary
• Lead onboarding and training of new and seasonal associates
• Foster a culture of accountability, engagement, and teamwork
• Partner with HR to address attendance, retention risks, and employee relations matters
• Collaborate with Fulfillment, Inventory Control, and Receiving teams to ensure material availability
• Communicate production capacity and constraints proactively
• Support peak staffing and production ramp planning
• Partner with Maintenance to address equipment or line disruptions
• Enforce adherence to all safety standards and company policies
• Ensure compliance with GMP, SQF, and food safety regulations
• Maintain clean, organized, and audit-ready production areas
• Promote a proactive safety culture and immediately address safety risks

Job description

Position Overview

The Assembly Supervisor is responsible for shift-level leadership of production and gift assembly operations at the Obetz facility. This role ensures daily execution of assembly schedules, workforce deployment, quality standards, and food safety compliance in a high-volume, seasonal environment. As an exempt leader, the Assembly Supervisor exercises independent judgment in staffing allocation, workflow prioritization, and performance management to meet production targets and service level commitments. This position plays a critical role in protecting product quality, throughput, and workforce engagement while maintaining strict adherence to GMP and SQF standards.

Scope of Responsibility

• Direct leadership of 20-50+ associates, scaling significantly during peak seasons
• Ownership of shift-level assembly KPIs: productivity, quality, scrap reduction, safety, and schedule adherence
• Workforce planning and labor deployment aligned to daily production forecasts
• Frontline food safety, compliance, and audit readiness

Key Responsibilities

Production & Assembly Execution

• Lead daily assembly operations including kitting, gift building, palletizing, and line balancing
• Ensure production schedules are executed accurately and on time
• Monitor workflow and remove bottlenecks to maintain throughput targets
• Optimize line efficiency and labor utilization
• Escalate production risks and recommend corrective actions to Sr. Manager, Assembly

Performance & Operational Metrics

• Drive achievement of daily and weekly production KPIs
• Monitor productivity, quality defects, scrap rates, and rework trends
• Implement corrective actions to improve efficiency and reduce waste
• Support cost control initiatives through disciplined labor management

Workforce Leadership & Development

• Supervise, coach, and develop frontline associates and leads
• Conduct performance evaluations and administer corrective action when necessary
• Lead onboarding and training of new and seasonal associates
• Foster a culture of accountability, engagement, and teamwork
• Partner with HR to address attendance, retention risks, and employee relations matters

Cross-Functional Coordination

• Collaborate with Fulfillment, Inventory Control, and Receiving teams to ensure material availability
• Communicate production capacity and constraints proactively
• Support peak staffing and production ramp planning
• Partner with Maintenance to address equipment or line disruptions

Safety, Compliance & Quality

• Enforce adherence to all safety standards and company policies
• Ensure compliance with GMP, SQF, and food safety regulations
• Maintain clean, organized, and audit-ready production areas
• Promote a proactive safety culture and immediately address safety risks