SUPERVISOR and GAMES FLOOR

Caesars Entertainment; Black Hawk (CO); On-site; USD 44,000 - 47,000; Full time

Job summary

Caesars Entertainment in Colorado is seeking a Table Games Supervisor to oversee the operation of assigned table games, ensure accurate gameplay, regulatory compliance, and exceptional guest service.

You will monitor play for irregularities, protect assets, guide dealers, and ensure timely payouts while maintaining safety and security for guests and staff. The role requires flexibility for late nights, weekends, and holidays.

Qualifications

• High school diploma or GED preferred.
• Technical school training or previous casino experience dealing table games preferred.
• Proficiency in all casino table games offered is required.
• Must be able to obtain and maintain a valid Colorado Gaming License.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime as needed.

Responsibilities

• Monitor table game activity continuously to ensure accuracy and protect game integrity.
• Manage and safeguard all gaming cards, equipment, and assets.
• Ensure proper use of the table, shoe, paddle, and all required equipment.
• Oversee and verify accurate, timely payouts and correct dealer errors when necessary.
• Oversee administrative functions including table fills, credits, player ratings, and game rundowns.
• Assist with monitoring staffing levels to ensure proper coverage and adherence to labor budgets.
• Identify and analyze guest play patterns to detect potential cheating, scams, card counting, or unusual play activity.
• Maintain strict confidentiality regarding financial information, company policies, procedures, and both guest and team member information.
• Ensure compliance with all regulatory requirements and company policies.
• Support ongoing improvement of dealer skill levels and customer service standards.
• Maintain a clean, organized, and professional work environment.
• Ensure the safety and security of all guests and team members on and around assigned tables.
• Remain knowledgeable of all casino events, promotions, and special activities.
• Perform all duties in a high-volume, fast-paced environment while managing frequent time pressures.

Skills

Verbal communication

Interpersonal skills

Education

High school diploma or GED

Tools

Colorado Gaming License

Job description

Job Description

The Table Games Supervisor oversees the operation of assigned table games to ensure accurate gameplay, regulatory compliance, and exceptional guest experience. This role is responsible for maintaining strict control of cards, chips, and equipment; monitoring play for irregularities, advantage play, or potential cheating; and ensuring that all game procedures are followed consistently and correctly. The Supervisor supports and guides dealers in delivering efficient, accurate, and professional game operations - including timely and correct payment of winning bets - while ensuring the safety and security of guests, team members, and table assets.

Job Description

The Table Games Supervisor oversees the operation of assigned table games to ensure accurate gameplay, regulatory compliance, and exceptional guest experience. This role is responsible for maintaining strict control of cards, chips, and equipment; monitoring play for irregularities, advantage play, or potential cheating; and ensuring that all game procedures are followed consistently and correctly. The Supervisor supports and guides dealers in delivering efficient, accurate, and professional game operations - including timely and correct payment of winning bets - while ensuring the safety and security of guests, team members, and table assets.

Additionally, the position requires delivering outstanding guest service, resolving disputes, and assisting with the management of table funds, fills, credits, player ratings, and documentation. The Supervisor is expected to maintain strong knowledge of property amenities, promotions, and events, and to consistently present a friendly, welcoming, and professional demeanor. Other duties may be assigned as needed to support casino and departmental operations.

Responsibilities

• Monitor table game activity continuously to ensure accuracy, adherence to procedures, and protection of game integrity.
• Manage and safeguard all gaming cards, equipment, and assets.
• Ensure proper use of the table, shoe, paddle, and all required equipment.
• Oversee and verify accurate, timely payouts and correct dealer errors when necessary.
• Oversee administrative functions including table fills, credits, player ratings, and game rundowns.
• Assist with monitoring staffing levels to ensure proper coverage and adherence to labor budgets.
• Identify and analyze guest play patterns to detect potential cheating, scams, card counting, or unusual play activity.
• Maintain strict confidentiality regarding financial information, company policies, procedures, and both guest and team member information.
• Ensure compliance with all regulatory requirements and company policies.
• Support ongoing improvement of dealer skill levels and customer service standards.
• Maintain a clean, organized, and professional work environment.
• Ensure the safety and security of all guests and team members on and around assigned tables.
• Remain knowledgeable of all casino events, promotions, and special activities.
• Perform all duties in a high-volume, fast-paced environment while managing frequent time pressures.

Qualifications

WHAT YOU WILL NEED

• High school diploma or GED preferred.
• Technical school training or previous casino experience dealing table games preferred.
• Proficiency in all casino table games offered is required.
• Must be able to obtain and maintain a valid Colorado Gaming License.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime as needed.

Additional Requirements

• Ability to read, write, and understand basic instructions in English.
• Strong verbal communication and interpersonal skills.
• Excellent eye-hand coordination and ability to make accurate, rapid calculations of chips and currency for payout purposes.
• Knowledge of cheating methods, theft techniques, and advantage-play behaviors.
• Ability to perform duties accurately in a high-volume, fast-paced environment with frequent interruptions and time constraints.

Salary: $ 32.00 - $ 34.00 an hour