Supervisor Ambulatory Operations - East - WH Campus

Westerly Hospital; Westerly (RI); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare organization is seeking a Supervisor for Ambulatory Operations to oversee daily operations, optimize performance, and ensure compliance at small or micro-sized ambulatory sites. The ideal candidate will manage staff, implement strategic plans, and enhance patient experience. This role requires strong leadership and a background in healthcare operations, with a focus on collaboration and service excellence.

Qualifications

• Minimum of 3 years healthcare supervisory and operations experience, preferably in ambulatory settings.

Responsibilities

• Manages and directs administrative activities of assigned ambulatory site.
• Creates strategic operational plans and identifies opportunities for innovation.
• Develops policies to improve operational effectiveness and care quality.

Skills

Communication

Multitasking

Knowledge of Healthcare Industry

Education

High School Diploma

Bachelor's

Tools

Microsoft Office

Job description

Supervisor Ambulatory Operations - East - WH Campus

Join to apply for the Supervisor Ambulatory Operations - East - WH Campus role at Westerly Hospital

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Working in collaboration with the Director, Ambulatory Operations, the Supervisor, Ambulatory Operations position strategically leads and monitors the daily operations, optimization efforts, transformational projects, clinic design, space allocation, staffing models and development, performance improvement, business plans, patient experience, clinician relations, care coordination, and other responsibilities for assigned small or micro-sized hospital-based or community-based ambulatory sites. Exemplifies behaviors reflecting Service Excellence and supports the Strategic Dimensions by modeling the Core Success Factors as described in the Performance Review.

Responsibilities

1. Leadership: Manages and directs the administrative activities of assigned small/micro hospital-based or community-based ambulatory site with limited service offerings and 20 or fewer exam rooms.
2. Business Strategy and Implementation: Creates and contributes to strategic operational plans, identifies opportunities for innovation, and ensures staff understanding, alignment, and commitment.
3. Human Resources Management: Effectively utilizes existing processes to select, develop, motivate, and retain skilled professionals. Coordinates onboarding for new clinicians.
4. Compliance: Collaborates with Legal, Risk Management, and Compliance to ensure adherence to regulations and safeguards.
5. Site Management: Participates in site design and refurbishment, ensuring regulatory compliance, and manages project timelines and resources.
6. Operational & Financial Management: Develops and maintains policies to improve operational effectiveness, care quality, and efficiency to meet organizational goals.
7. Performs other duties as assigned.

Qualifications

Education & Experience: High School Diploma or equivalent required; Bachelor's preferred. Minimum of 3 years healthcare supervisory and operations experience, preferably in ambulatory settings. YNHHS employees may substitute 3 years of internal clinical/office experience.

Skills: Excellent communication, proficiency in Microsoft Office (Excel, Word, PowerPoint), knowledge of healthcare industry, multitasking ability, and capability to interact with all management levels and staff.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industry: Hospitals and Healthcare