Supervisor, Accounts Receivable & Credit Risk Management

Helen of Troy; El Paso (TX); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Salary + Bonus

Healthcare

Dental

Vision

Paid Holidays

Paid Parental Leave

401(k) with company match

Basic Life Insurance

Short Term Disability (STD)

Long Term Disability (LTD)

Paid Time Off (PTO)

Paid Charitable (volunteer) Leave

Educational Assistance

Job summary

Helen of Troy is seeking a Supervisor of Accounts Receivable & Credit Risk Management in El Paso, TX. The role leads AR specialists, manages risk, and oversees reporting for Beauty, Housewares, Health & Home units across US, Canada, and Latin America.

The position emphasizes coaching, process improvement, and strong collaboration with upper management to drive timely collections and accurate cash applications. Hybrid work model applies.

Qualifications

• Bachelor's in accounting or finance required.
• 5+ years of leadership experience.
• Experience in Accounts Receivable and Credit Risk Management.
• Experience with Oracle ERP systems.
• Authorized to work in the United States on a full-time basis.

Responsibilities

• Lead a team of Accounts Receivable Specialists and Senior Specialists.
• Ensure timely, accurate collections, claims management, and cash applications.
• Report Receivables balances for multiple operating units to upper management.
• Develop a constructive work environment and promote work/life balance.
• Provide coaching to staff to meet department processes and cultural initiatives.
• Analyze customer financial statements and credit exposure to manage risk.
• Review and approve credit/debit system submissions over thresholds.
• Complete month-end reporting with detailed delinquent balance commentary.
• Communicate effectively with internal/external customers and leadership.

Skills

Leadership

Communication

Excel

Financial acumen

Independent work

Education

Bachelor's in accounting or finance

Tools

Oracle ERP

Job description

Join ourFinance team at Helen of Troy and make animmediateimpacton our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day.

Look around your home, andyou'llfind us everywhere,in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position:

Supervisor, Accounts Receivable & Credit Risk Management

Department:

Finance

Work Location:

El Paso, TX, Hybrid (work 3 days onsite)

Hybrid Schedule:

At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with theoptionto work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing:

Responsible for monitoring and assessing the company’s exposure to risk as it relates to Accounts Receivables balances and new customer requests. This individual will be leading a team of Accounts Receivable Specialists, and Senior Specialists. Leadership expected to result in timely, accurate, and professional collections, claims management, and cash applications. Responsibilities also include accurate reporting of Receivables balances for Beauty, Housewares, and Health & Home operating units in the US, Canada, and Latin America to the upper management team.

This individual will also be responsible for developing and fostering an engaging work environment which promotes a solid work/life balance, recognition for results, and displaying a positive culture influence on a regular basis.

• Provides timely and balanced coaching to the Accounts Receivable Specialist and Sr Accounts Receivable Specialists, and other staff as requested or needed, to ensure all department processes, expectations, and cultural initiatives are being adhered to in all areas.
• Takes bold actions to strengthen the business results. Willing to take unpopular stand to challenge the status quo. Thoroughly considers options when making decisions.
• Uses logic and data to improve performance and operations of the team.
• Attract, retain, and develop employees with high accountability and technical skills.
• Continuously complete performance assessment trending to identify areas of opportunity. Implement proper booster training to bridge skill gaps. Identify key people and set up training programs as part of career development/succession plans.
• Monitor the structure of the team (people) to ensure appropriate workloads, information flow and succession planning.
• Takes an active role in establishing department policies, procedures, processes, expectations, cultural initiatives, team building exercises, employee engagement, etc.
• Identify opportunities within our processes and present proposals which will lead to improved risk management, automation, and process efficiency.
• Analysis of customer financial statements, trade references, industry reports and reviews, etc. to determine appropriate level of credit exposure for existing and new customer accounts. Purpose is to limit the company’s overall risk / exposure.
• Review and approve of system submissions of credit and debit transactions, as well as customer deductions through the Oracle Trade Management system that are for dollar amounts over the approval threshold of the Accounts Receivable Supervisors.
• Review the Credit Exception Report, which generates daily, showing all customer orders that have experienced a systematic “Credit Check Failure” preventing shipment. This review is to determine if customer orders being flagged should be released for shipment or held until accounts issues are resolved.
• Complete all required month end reporting within the Corporate Finance calendar timeframe with no exceptions. Completion of these reports includes detailed commentary for delinquent balances and recommendations for reserves pertaining to doubtful accounts (Bad Debt Reserve).
• Drives effective and timely communication with internal and external customers, as well as upper leadership.
• Performs other duties as assigned.

Skills needed to be successful in this role:

• Leadership ability to train and direct staff.
• Strong verbal, listening and written communication skills.
• Proficiency in using a PC and Microsoft applications, with expertise in Excel.
• Financial acumen.
• Ability to work independently.

Minimum Qualifications:

• Bachelor's in accounting, finance, or a related subject.
• 5+ years of leadership experience.
• Accounts Receivable and Credit Risk Management.
• Experience with the Oracle ERP system.
• Authorized to work in the United States on a full-time basis.

Benefits:

• Salary + Bonus
• Healthcare
• Dental
• Vision
• Paid Holidays
• Paid Parental Leave
• 401(k) with company match
• Basic Life Insurance
• Short Term Disability (STD)
• Long Term Disability (LTD)
• Paid Time Off (PTO)
• Paid Charitable (volunteer) Leave
• Educational Assistance

For more information about Helen of Troy:

Visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an EqualOpportunity/AffirmativeAction Employer. We are committed tofostering a diverse and inclusive workplace where all employees can thrive. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process.Torequest an accommodation, please contact Human Resources at [phone].

Founded in 1968, Helen of Troy is a leading global consumer products company with operations acrossNorthAmerica, South America, Europe, and Asia.Our portfolio includes trusted brandssuch as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rankamong the top brands in their consumer goods categories.

We grow and strengthen our brands through innovation, operational excellence, and a collaborative culture focused on delivering exceptional products and experiences for consumers worldwide.

The above statements are intended to describe the general nature and level of work performedand are not intended to be an exhaustive list of responsibilities.

Managementreservesthe right tomodify the duties and responsibilitiesof the position at any time.