Supervisor, Account - Freemont CA

Yanfeng International Automotive Technology Co. Ltd.; Novi (MI); On-site; USD 90,000 - 140,000; Full time

Job summary

Yanfeng International Automotive Technology Co. Ltd. in Novi, MI is seeking an Account Supervisor to lead global customer relationships and drive growth.

The role requires deep knowledge of North American production processes, supplier standards, and regional customer requirements. You will develop strategic account plans, conduct on-site visits, and support pricing and negotiations using non-US benchmarking data.

Qualifications

• Bachelor's degree in business, finance, engineering, or related field
• 5+ years of account management experience in global environments
• Experience negotiating commercial agreements
• Willingness to travel internationally

Responsibilities

• Serve as primary contact for global customers across multilingual environments
• Develop account strategies aligned with regional dynamics and customer requirements
• Conduct on-site visits to overseas client locations for alignment
• Support pricing strategy and commercial negotiations using non-US benchmarking data
• Track profitability and drive corrective actions across accounts
• Interpret engineering documents and quality dashboards from foreign centers
• Coordinate with international teams on new program launches and milestones

Skills

Account management

Sales

Commercial negotiations

Global account relations

Education

Bachelor's degree in business, Finance, Engineering, Supply Chain, or related field

Tools

SAP regional modules

VDA standards

Job description

Global. Collaborative. Innovative. Together, we will transform the automotive interiors industry. Together, we will redefine the ways people experience life onboard vehicles.

United States - MI - Novi

Job Description

The Account Supervisor is responsible for managing strategic customer accounts with a focus on delivering exceptional service, maintaining strong client relationships, and driving business growth.This role requires specialized technical and market knowledge, particularly related to north American production processes, global supplier standards, and region-specific customer requirements.

Key Responsibilities

• Serve as the primary point of contact for global customers across multilingual and multicultural environments
• Develop account strategies aligned with regional market dynamics, regulatory expectations, and global customer requirements
• Conduct on-site visits to overseas client locations and manufacturing plants to support technical and commercial alignment
• Apply region-specific knowledge of manufacturing standards, material specifications, and processes.
• Interpret engineering documents, quality dashboards, and technical change notices originating from foreign engineering centers
• Engage with new programlaunches including overseas engineering teams and tooling suppliers
• Support milestone tracking aligned with non-US development phases and specialized documentation formats
• Supportpricing strategy and commercial negotiations using non-US benchmarking data
• Conduct financial analysis considering cost models, currency impacts, and regional material indexes
• Track account profitability and drive corrective actions aligned with global customer expectations
• Understand, root cause analysis, and corrective actions with quality and manufacturing teams
• Navigate international quality standards such as VDA and country-specific IATF interpretations
• Communicate resolution plans clearly to customers and internal cross-functional teams
• Translate complex technical and commercial issues across regional teams
• Facilitate multilingual meetings and manage cross-regional documentation formats
• Adapt communication styles to align with international customer expectations

Required Qualifications

• Bachelor's degree in business, Finance, Engineering, Supply Chain, or related field
• 5+ years of account management experience in a global or multinational environment
• 5+years' experience in Sales, Account management, Commercial Management, Automotive manufacturing
• Experience negotiating commercial agreements
• Willingness to travel internationally

Preferred Qualifications

• Experience supporting international OEMsor Tier-1 automotive suppliers
• Familiarity with VDA standards, SAP regional modules, APQPvariations, and foreign compliance systems
• Global mindset and cultural adaptability

Yanfeng is a leading global automotive supplier, focusing on interior, exterior, seating, cockpit electronics, and passive safety, and is exploring new business actively. Yanfeng has more than 240 locations and approximately 67,000 employees worldwide. The technical team of 4,200 experts is in ten R&D centers and other regional offices, with complete capabilities including engineering and software development, styling, and test validation. Focusing on Smart Cabin and lightweight technology, Yanfeng supports automakers to explore future mobility and provide leading cabin solutions.

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